Courtyard Conway

We were booked on the second floor. We called several times about noise coming from above us and nothing was ever done. Was woke up at 6am from the noise and called again. Again nothing. Then later in the morning discovered the NEW A/C had stopped up carpet and my Vera Bradley Bag was soaked. So therefore I had to wear day old clothes to brunch and our day out shopping. Silk blouse will have to be dry cleaned and sandals are probably done too. Hotel could not do anything for me at check out because I had booked through Priceline. The hotel advise me to call the Manger on Monday and maybe she could do something for me. I have placed the called and nothing yet.

Stay here!!! I have stayed at many Marriott hotels and this one is a 5 star in my opinion. The price was under $150 a night with taxes. So reasonable. Hotel is very nice and modern. Room and hotel was very clean; beds are very comfortable. Staff is very friendly. So happy we stayed here.

Let me start with saying in my experience staying all over the country in Marriott hotels, they are really bringing they're "A" game lately! I just stayed in this hotel and most say both Hedi and the General Manager (didn't get her name, sorry) were great. Very accomadating and friendly overall, plus a wonderful, clean environment throughout (great work to the friendly and professional house keeping staff!). The room itself was very up to date and clean as well, having everything from modern fixtures and the Marriott's legendary "cozy" bed, as well as motion detecting lighting which was convenient! Being an Elite member with both Marriott and their primary competitor, staying in everything from 3-star and the highest level hotel locations, I can tell you there's undoubtedly good reason to stay with this brand in general, and that is certainly the case with this location in Conway! Great job Marriott team!