Comfort Inn & Suites Conway

Great deal

Price was good and we just needed sleep after driving 2 full days. Room is ok, bed is comfortable. Carpet awful. Hotel gets no maintenance at all. Our room keys never worked properly. We had to keep going to the front desk and get them replaced. The last day the door wouldn't open at all. The housekeeper had to replace the batteries. They need to take care of the building.

Enjoyed a nice nights sleep in our comfortable and clean room. Also, had a tasty breakfast to get our day off to a great start! Appreciated the value as well. The employee at the front desk and the sweet lady who made breakfast were very friendly and helpful!

First, let me preface this review with this. This is the sixth time we stayed at this location over the years. OK, now about this time. The pro, check-in was smooth, and the desk clerk was very nice. Now we move onto the no so pros. The place is showing it's age, and is kept up as well as possible, i.e. the room, and common areas were clean. We rolled into the motel as Platinum Choice Privilege members. We were given a room (316) behind the elevator that would be better used as a storage room. I was quite surprised to say the least, but the motel is sold out so I left things as they were. The room was small for sure, and should one be used for one person. So, if you're a Platinum/Gold Choice member, or a couple traveling together, and they slid the key packet to you with the number 316 on it, just say no. You'll be glad you did.

This was a quick stopover on our way further west. We were very impressed with the comfort and convenience. The room was very clean (my #1 consideration), the bed was comfortable and the location was close to everything we could possibly need. Check-in was fast and friendly. Would definitely stay here again.

I was very pleased with the desk clerk her name was Kim and she made us feel at home. Nice place to stay.. she helped us out with parking and getting settled in our room. Kim is the best. She helped with us with the direction we needed to go leaving hotel to eat and then do some shopping the day.. every bit of her helpful advise was so needed and we followed it t he next day while in conway Arkansas.

Mary was quick and friendly while helping us check in. The room and the property facilities were in excellent condition, and the beds were super comfortable - not too soft nor hard. Breakfast was also served long after the designated hours. Just an overall really pleasant experience for a group of 19!