Souaré Premium Hôtel

It was not as far from the airport, and the facilities were about 4 star. The bed was comfortable. It was not noisy but with good views and the muezzin early morning was nice to hear from outside. The AC was good. Hot water and ameninites. Clean kettle. ... 1. I suggest them to drop the idea of airport shuttle service. They barely could be located at the airport and as I already was forced to pay money to different people to guide me around there and to the shuttle, it was not a happy situation... Finally we arrived, then the receptionist wanted to convince me about their messages about the transfer to me which actually never arrived... But, at least they did not ask for extra money for their 'free' shuttle, still. Then they just promised that the return will be managed, but in the morning they did simply told me to call a cab, and wanted local money (which I did not have), so told them that ok, call a taxi and I will deal with the driver. Did that, it was a nice drive however for 20 USD. So, just rely on any taxi and get that yourself, and don't ask for the 'free' shuttle. 2. Some other points: there was no litter bin in the room. First time I had to put all my trash onto a table into a small corner... No other chance. 3. Last point: English is not that spoken (or maybe for money, it is), but a 4 star might have these skills anyways. The price and the rating and the services were not really at the same level here, that is for sure. PS: Friendly note: to change the default password of the voip phones. I found that while simply wanted to set the alarm function for the morning. I did not change it's system and config but I suggest the staff to take care of those phones because other guests may not be so nice not to use that for personal stuff or open a free line for themselves. At least, be aware if anything strange happens on the phone line anytime, that is more likely because of this ITsec issue.

They need to clean more inside the bedroom and underneath, it is small to them, but it is big to the guest.

The room is clean. Staff are pleasant. The hotel is very cozy. However, the towels need upgraded and more variety of food for breakfast.

Very good

Everything

Overall a good hotel to day. I would've have say very good if the mattress wasn't so hard and very uncomfortable to sleep on. The food for breakfast, day, and night was very good. The staff are also very friendly and will respond quickly to all of you needs. But.... they absolutely have to change their mattresses in the standard rooms. I'M not sure if all of the other rooms has the same problem, but the standard room definitely does.