Ramada by Wyndham Columbus North

The service wasn't all that good because I was charged for something that I was told I wouldn't be charged for. They have a lack of communication with each other.

Great

還可以吧，對得起這價格

It was under repair and not much for a continental breakfast. Otherwise staff was polite and room was exactly as it was supposed to be. Had a great time.

It was very easy to find. But Im not sure why I had to sign for a nonsmoking room only to have **** wafting into my room from the hallways from other people. I was on the first floor and the people were so rude they were partying until 3am in the morning. While I recognize that this wasnt a staff issue, they also didnt do anything to stop it and we were right down the hall from the front desk. When I tried to call the front desk it just rang. I had minor children with me. The room didnt have enough towels. We used a hand towel for the floor bath mat. Bathroom handles were broken. We were only there for one night but I didnt even get the rest I wanted or needed. Check in was very easy though and the lady working was very kind. Check out was easy as well.

First Ramada stay in the US This hotel is in need of some love and care, probably not been visited by senior management for a long time. Initial experience, smelt of cigarette smoke, no real customer service at checkin, food area dirty. Room was ok, standard hotel room, clean sheets, etc. Carpet looked like it needed cleaning. Needed extra pillows and served well by the staff, very polite. (different person to the checkin person) Quiet night, other customers were nice people staying while working in the area. In morning, wanted a little breakfast, cereal but no milk anywhere. Bagel was good. First time staying in a Ramada in the USA, stayed in very good Ramadas in other countries, no comparison. Come on Wyndham, please improve it.