Super 8 by Wyndham Columbus

1. Wi-Fi wasn’t working on 2nd floor so tv wasn’t available 2. Hallway lighting was dim 3. Room lighting limited to one lamp and the room Was dim. I have glaucoma and good lighting is a safety feature for me 4. No elevator

I had reservations for 3 days, paid for 3 days, stayed only 2 but didn't qualify for a refund because I didn't get the insurance. The lampshade was crunched, towels were stained. The ad said they had a fitness room, they did not. The soda machine was locked after 10PM in the office area, never did find the ice machine. At 9:30 AM, a guy came knocking to clean the room, checkout is at 11AM.

Room did not look like it was cleaned between guest. Brown stains on towels. Handle to shower fell off. Yellow stains on bed sheets.

The room was filthy. Stains all over the walls and bedding. Wouldn't recomend this hotel to anyone.

Outside doors were locked closest to the room. It had snowed and none of the sidewalks had been cleared. Sink was stopped up, the radiator clanked all night -- something wasn't working right. Only one tiny trash can which didn't hold the trash from a one night stay. Debris under the bathroom sink.

Couldn't check in I arrived at the hotel at 10:35PM and the front desk area was locked. A note on the door said the front desk closed at 10pm. I was never notified about this ahead of time. I tried multiple times to use the phone on the wall but nobody answered. I also tried to contact Super 8 Customer Service hotline but nobody answered that either. I would like a refund for the night I was unable to even be able to stay at the hotel I booked.