Holiday Inn Express & Suites Columbia Univ Area - Hwy 63

Great stay in Columbia, MO. A special thanks to the front desk staff who called me after a case with my toiletries was left behind. This allowed me to come back to the hotel and retrieve it before I was long gone. Thanks.

Poor communication by hotel staff at front desk at time of check-in. Incorrectly informed me of corrections to the ******* reservation

Breakfast was empty with two hours before it was supposed to close. When this brought to their attention, they didn’t seem to care. The lack of concern for sending two younger kids (and their parents) out of the hotel hungry was surprising. So we paid for breakfast twice- once with the room (which we didn’t get) and then put on the road.

The hotel room and front desk staff was great! Didn’t use any of the amenities…. Biggest complaint, I have 2 special needs kids who only eat like pastries and waffles/pancakes type stuff and the breakfast had no pastries, (a pancake maker that didn’t work or whatever), cereal things were empty, everything seemed empty and no one was really trying to address it. Went to breakfast are around 830 and it was supposed to be open until 11 so should have been stocked. Great for a night sleep, but I avoided cheaper hotels for what I thought would be a better experience

Walls were pretty thin and we could hear the people above us a lot. Property was ok, but thought it was a bit dated in the room amenities. Most hotels have streaming tvs and mini fridges now which this room didn’t. To be honest I didn’t look at that when booking, so my fault but it was disappointing. Some fast food in walking distance but it was kinda isolated but still a quick drive to town. Staff wasn’t very friendly except for the breakfast woman and the housekeeping staff had their doors open by the front area and cussing loudly, glad I didn’t have little kids with me.

Best Beds EVER! We booked this room online for a quick one night stop during a cross country trip in late June. The area was extremely quiet. We arrived around midnight and the clerk was wide awake and ready for reception. The check in was quick and we received an unexpected upgrade. The room was VERY clean, but it was hot and smelled a little musty. We had full control of the AC, so after about two hours of full 60° push, the room cooled off. The black out curtains were awesome and beds were the best I have ever slept on, so much so, that we over slept. We left before breakfast, so I can’t comment on that, but we will be staying here on our way back. The price of the room was also the best/cheapest for the area and for the quality of the property and the room