Residence Inn Albany Airport

Rooms: + Excellent condition. Newer hotel. No issues with any of the furnishings, except if you are using the sofa bed, don't expect the best sleep of your life (not that you would, anyways, but just go in with lower expectations). Food: + We had the free breakfast. It was 5 stars. Excellent selection of fresh items, which is uncommon. They really did a good job here. Since this hotel shares a building with a Courtyard (no breakfast), they put a staff member there to check you are staying at the Residence Inn. Service: + The staff went above and beyond on every request we had. Good team here. So why 4 stars, and not 5? The management (or ownership) implemented a pitiful rule to avoid providing any elite benefits. We were staying on a slow weekday night, with plenty of availability for the 1-BR suites on the Marriott website. Upon check-in, I asked if we could be upgraded and was told that they could not without upcharging us. This is a cash grab, which is unfortunate.

The hotel was very clean and well kept. Rooms were good size and clean. Hotel is very easy to access and right off of the highway. Lots of restaurants nearby and a shopping mall right down the street. There appeared to be an outdoor area with seating and a fire pit, but never saw anyone using it due to the weather.

Although the place seemed fairly new they don’t clean that well so everything was moldy. The bed sheets were dirty with sticky stuff, I even found a babies tooth on the bathroom floor. The kitchen staff is rude. Overall a beautiful place but not clean and the indoor pool is freezing!

Great property.Room was very clean and spacious. My stay was great. Food and breakfast was great. Staff was friendly and informative. Would recommend and stay again.

Beautiful, spacious rooms. Very comfortable. Staff was friendly and helpful. Breakfast was very fresh

Staff were great upon entering. Rooms were clean and updated. Breakfast was also good. Location was good.