Universal Hotel Romantica

Excelente para estar en familia

The hotel location is great. I recommend to take the sea view. The check in was courteous. The hotel looks old but clean. We had a few technical issues which were quickly resolved. The room is quite small for 3 pax, it has a large balcony. The breakfast is fine, but lunch and dinner, very poor, with always the same basic dishes.

Hotel was everything we hoped for. We had a lovely sea view room with comfy beds and shower was always hot. Staff at this hotel were always friendly and went out of their way to be helpful. Food was good always plenty of choice. Pool was clean and well maintained. Entertainment was exceptional for a 3 star hotel. Sandy Beach was a 10 minute walk away. Hotel promote trips and we enjoyed a day out visiting the West of the Island. Staff also helped us catch buses to visit Palma. All in all we had a great hotel at Universal Romatica.

Whether this is the hotel for you totally depends on what you are looking for. Here are some of the pluses and minuses: Pluses 1. Very friendly, helpful front desk staff ( especially Bruno and Joel) 2. Excellent, varied buffet breakfast 3. Option to include half-board with a good buffet dinner 4. Truly lovely and quite large pool 5. Nice deck right by the sea where you can reserve deck chairs ( I recommend booking these to avoid the large number of children in the pool area) 6. Good location right by the sea and an easy walk into town 7. A water filter in the lobby where you can fill your water bottle 8. Rooms with balconies that have clothes lines to dry your beach things - very practical! Minuses 1. If you get a room with a sea view, there is very loud entertainment at the pool bar right outside your window until around 10.30 or so each night. 2. In the high summer season the hotel has a lot of families with children and groups of teenagers on swim camps - this makes the pool area a lot less relaxing than it otherwise might be 3. The hotel is generally a bit old and could do with a bit of a makeover - this would be fine except that the high season room rates are far from cheap and the room quality does not justify the price. Hope this helps you decide if it is the right place for you!

The animation was simply horrendous. We saw a very bitter argument between the animator and the singer for no reason whatsoever that was extremely uncomfortable to witness. The bar staff looked very professionaly dealing with this lad. But this man was simply out of control, we saw him flirting on a daily basis with young girls, whom some of them even look underage. I felt sick about it. I've never seen such a dantesque situtation before and I hope I don't have to see this again. There was no peace or time to relax due to countless swimming groups that would take every sunbed, would make the swimming pool theirs and would run and scream all day long.

Beautiful hotel near a beautiful beach (Platja Estanys), super quiet place to travel as a couple or family. I recommend renting a car. The breakfast is excellent and also the hotel has free water refill, ie they give you a glass bottle in your room and you can refill it as many times as you want at the reception.