Mandarina Colombo

The room decor and finishings are outdated. Cleanliness is an issue as the carpets were not vacuumed. I spotted the last occupant's remnants. However the staff are polite and friendly. There is a mall opposite the hotel with some shopping and limited food options.

Great rooftop pool, even with construction happening in the view. The food was good, but we were surprised to find out that it was a dry hotel - no alcohol. Should be said in the listing. We loved the location and the room was very nice.

Two of us stayed at this hotel two years ago. It was better back then in every way - rooms were cleaner and felt fresher, the service was friendlier etc. I had recommended this hotel to family. We returned to the hotel this weekend, together with relatives who also booked a stay. We stayed in a room for three adults on the 4th floor. It was an oddly configured layout but aside from that the AC units didn’t work - they kept shutting off during the night and then spluttering back to life loudly - so loud that we woke up multiple times in the night every time it restarted. Probably about 8 or 9 times during the night! One of the units was also malfunctioning to the point that it was spraying out a fine mist of water (sounds nicer than it was) so one of our bags On the floor beneath the unit it was damp the whole time until we realised. Our relatives on the 6th floor reported the same issues with their room plus a blocked bathroom sink. On check-out, the staff were perfectly pleasant but didn’t even ask how our stay was. The service this time around was generally lacking. Thankfully we only booked to stay two nights. I won’t return or recommend going forward.