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Bekræftede anmeldelser
Placering7.5
Faciliteter6.3
Service7.2
Renlighed7.6
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Alle anmeldelser(117)
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Anmeldelser med billeder/video(13)
Lækker morgenmad(9)
Venligt personale(6)
Fantastisk beliggenhed(6)
Fantastiske værelser(5)
Negative anmeldelser(6)
Gæstebruger
Økonomi-enkeltværelse
Overnattede i mar. 2025
Forretningsrejsende
7 anmeldelse
7.0/10
Slået op den 23. apr. 2025
I chose this hotel as I have stayed on other visits to Cologne. Very disappointed to find my room had no suitable curtains to cover the window. No electricity in half of the room so I used an extension cable I borrowed from reception. The bathroom was partially renovated but had bare cables coming from the wall.
I approached reception concerning the problems and was promised my room would be changed the following morning. I approached reception in the morning to be told they would not change my room. This was due to other complaints and guests having to move to a sister hotel.
Clearly, this hotel is undergoing refurbishment. However, unfinished rooms should not be let.
I have asked for a refund and fully expect a suitable response from the manager. This hotel used to be very good. What has gone wrong???
Oversæt
Gæstebruger
Standard-værelse
Overnattede i jun. 2024
Rejs med venner
2 anmeldelse
7.5/10
Slået op den 14. jul. 2024
Stay was ok but even for 3* I found various factors very upsetting;
#1. Stairwell main fire escape ALL doors were wedged open!! Is this legal?!
#2. Entering the room my first impression as a stained seemingly worn out carpet looking disgusting!!
#3. Using the toilet I found I could not close the door because the toilet IS IN THE WAY!!! *******!!!
#4. The safe for my keys, money and passport was BROKEN and impossible to use - no handle, no batteries. This gave me a worried feeling throughout my stay!!!
#5. THE TELEVISION DID NOT WORK - and it seems HASNT WORKED FOR WEEKS!! Outrageous and in breach of your contract.
#6. A small but simple point to correct - a missing bedside lamp shade.
#7. Finally just a point of service with the lady serving breakfast noisily clipclooping about in her shoes as well as being surly and noisy with serving and clearing breakfast
Please find relevant photos attached!
I now expect some compensation for the lack of a tv nor safe
Oversæt
6/8
Anonym bruger
Familieværelse
Overnattede i maj 2024
Familie
24 anmeldelse
8.0/10
Meget god
Slået op den 16. jun. 2024
Water at the shower clogged. Had to wait around 10mins before the next person could use it.
I booked a family room, and I think have very little family room available. So, we were assigned to stay at Level 5. Somehow, the lift is only upto Level 3. We all had to carry out heavy luggages up the spiral staircase.
Staff was quite friendly.
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Khaliun Ganbat
Standard-værelse
Overnattede i sep. 2024
Rejs med venner
4 anmeldelse
9.0/10
Fantastisk
Slået op den 22. okt. 2024
Breakfast was very good and of course with location
Oversæt
Jefferson Anderson
Standard-værelse
Overnattede i maj 2024
Par
7 anmeldelse
8.5/10
Meget god
Slået op den 13. jun. 2024
Nice location and great environment, no noise and decent breakfast
Oversæt
Maralmaa
Standard-værelse
Overnattede i jun. 2023
Par
5 anmeldelse
9.0/10
Fantastisk
Slået op den 19. jul. 2023
Very clean and good breakfast. I recommended other people 💯
Oversæt
Gæstebruger
Standard-værelse
Overnattede i dec. 2022
Solorejsende
5 anmeldelse
10.0/10
Enestående
Slået op den 5. jan. 2023
I am speechless and wowed the hotel was built in 1264 and is in the most prime location with such good breakfast
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Samantha
Værelse med queensize-seng
Overnattede i jun. 2022
Par
2 anmeldelse
7.5/10
Slået op den 22. jul. 2022
Nice place. Simple rooms and nice breakfast. We really liked the gothic interior and it was great for the price!
Only thing is that the carpet wasn't super clean and the bath towels were a little yellow.
Overall a nice stay.
Also für das Geld ist es Ok. Aber der Teppich ist in die Jahre gekommen und mift entsprechend bisse. Viel darf man auch für diese Preisklasse nicht erwarten erwarten. Für Schlafen und eine Nächte ist es Ok.
Oversæt
Jingyaya
Værelse med queensize-seng
Overnattede i nov. 2024
Forretningsrejsende
126 anmeldelse
9.5/10
Vidunderligt
Slået op den 20. dec. 2024
科隆的酒店不管幾星級,床永遠是小的,電梯小,早餐一層不變的麪包,奶酪,色拉。
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Gæstebruger
Værelse med queensize-seng
Overnattede i dec. 2024
Par
1 anmeldelse
3.5/10
Slået op den 28. jan. 2025
Ich muss sagen das das hotel nur zum Schlafen in aorsung war. Allerdings würde ich dort auch nicht länger bleiben.
Oversæt
Anonym bruger
Standard-værelse
Overnattede i feb. 2024
Forretningsrejsende
42 anmeldelse
2.0/10
Slået op den 10. mar. 2024
真的非常非常差勁,首先酒店非常非常古老,門口很小,邊上還有X用品店,單獨女性出門很不安全。訂的是雙床,給了一個很小的大床,跟前台協商,死活説就是大床,對預訂單上two single bed 的文字置若罔聞。然後説這是你們希望的不是事實,衹有大床,攜程交涉後給了雙床房。房間一股味道,洗澡水下不去,還會漏水到處都是,地面也沒有地漏,房間暖氣也是壞的,要求換房也不能換,住了一晚就逃走。奉勸大家不要訂。
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Gæstebruger
Værelse med queensize-seng
Overnattede i jul. 2024
Par
9 anmeldelse
6.0/10
Slået op den 30. aug. 2024
Buena ubicación y personal amable.
Nos dieron una habitación con dos camas individuales (reservamos una con cama doble) que resultaron ser colchonetas con muelles que se salían. Probablemente fuesen de algún sofá cama muy antiguo.
Tuvimos que quejarnos dos veces para que nos cambiasen de habitación a una que era como la que habíamos reservado. La chica de recepción fue amable y comprensiva, pero tuvimos que insistir mucho.
En cuanto al desayuno, es extremadamente básico y para nada como en las fotos: solo tostadas con embutido, café bastante malo que te ponen en una jarra y yogures. Nada de bollería u opciones calientes.
Si lo encuentras a buen precio, puede ser una opción, pero no pagues de más por este hotel viejito.