Leonardo Royal Hotel Cologne Bonn Airport

Perfect hotel!!! Would recommend for ones who wants to relax during your stay in Cologne

Location was good, but pickup and room cleaning service were not good. When i called to request a pickup from the airport to the hotel, they never came right away. I had to wait for more than 30 minutes each time, and even if I took a taxi, they said they would inform me later and there was no contact. Also, it was confusing because each employee provided different information about the same service. Transportation to the center of Cologne is convenient, but even if a pick-and-drop service is provided, there are some inconveniences. I asked how to take the shuttle from the hotel to the airport station, but they only said it runs 24 hours a day, but did not tell me that there was a reservation system. Therefore, I always waited in the lobby for 20-30 minutes before taking the shuttle. It wasn't the hotel that gave me the worst experience, but it wasn't a good experience.

Hotel is very near from the airport, hotel lobby to T1 Departure took just 5 minutes using their shuttle service. Only downside to this is reaching the hotel from the city. Reception & lounge was spacious with a good vibe. Rooms were also very spacious, even the bathroom & shower area. They have some of the best pillows, so comfy to rest after a long day before an early flight. Checkout process was also smooth. Didn't have enough time to explore other facilities such as the gym or breakfast.