Marks Tey Hotel Colchester

Very nice and friendly staff. The hotel service very good and clean. Lovely stayed. The receptionist at the arrival date was very kind, friendly and helpful. she resolved my issue quick with kindness. Very helpful 6 stars for her. Bar staff during evening and morning are very nice. My husband and I will come back definitely.

Love it beautiful classy clean hotel... We been 6 times

We stayed here for a weekend break away from the kids (teenagers) and I really enjoyed the stay here. Yes, they were doing extensive building works but that honestly didn’t spoil the stay. Our room was lovely, the bed was really comfy and the shower I could have stayed in for a lot longer. I would actually like to go back after everything is finished as I think it’ll look amazing. The breakfast was really good as well. Buffet style but that wasn’t a negative. We both left that so full on both days that we didn’t need to have a lunch. Kept us going all day. The staff were all very lovely and welcoming as well.

Room is not bad but still hear noice from road all so time is not held full my room tv not working go to reception ask for help been told when her colleagues return from break will come to check tv in my room 155 after 1.5 hours no body come I go ot for dinner 3 people on reception I see they are to busy to be on they phones and speak hospitality and help from teams is 0 my company book probably is cheaper but bot recommended I will never stay in that hotel again

The hotel and staff were very good and professional. The rooms were of an exceptional standard. Unfortunately the amount of refurbishments going on was disrupting. The only other issue I had was the very small menu choices. Once finished I am sure it will be a very classy hotel.

Absolutely loved the room, bathroom was gorgeous, big tv, bed was comfy, AC was great and even had a fridge The toilet seat didn't fit the toilet correctly, mentioned it to reception who said they will look into it The shower was amazing, in fact I didn't want to get out of it. We went down for dinner on the Saturday night and this is where it let us down a bit. The food was lovely however when I went up to the bar to order the lady both times looked at her watch and said that the kitchen closes at 8.30pm. I went up both times way before them. To be honest I felt like I was an inconvenience. There was a party on and it felt like we wasn't as important as them so felt a bit uncomfortable. Breakfast the next morning was fantastic- plenty of choice. Left feeling full up. Didn't use the leisure facilities but did go for a look, gym looked good as did the pool (Pity there wasn't a jacuzzi but not a deal breaker). Plan on returning so will use the pool and gym then.

Taking renovations into account, welcoming reception staff, amazing room(141) couple minor observations toilet seat too small for toilet, and loose, made staff aware. Dinner was disappointing seemed uninviting, air con too cold and staff made us feel like an inconvenience… air con was mentioned however no offer to amend! Food was disappointing chicken was dry and chewy, chips were the highlight.. Dessert was flavourless and again disappointing I would happily return for accommodation but would eat elsewhere

My husband and I stayed here for one night on business. The room was quite big but the bedlinen was very cheap looking and the carpet was a horrible design -very depressing. We did have a lovely big bathroom with a decent shower though. The wifi was almost non-existent. But for me the worst aspect was the buffet breakfast - one of the worst we have had in a long time. It was served in a large impersonal room that was more like a transport cafe with rickety metal tables. The yoghurt and fruit selection was poor and the scrambled egg was tasteless. I left half of mine. My husband had a full English breakfast but half way through gave up as it was fairly tasteless - this is almost unheard of for him. Should have gone to the Premier Inn instead.

The hotel staff were very friendly and helpful we had children aged three and five the kids meals were excellent,the room was very good just been renovated,children loved the swimming pool. We will definitely stay at this hotel again There is renovations going on in the hotel but did not affect our stay at all Thank you