Compass43120780245
7. januar 2025
The positives...The property is well-situated - about a five-minute drive from the entrance to Addo. The rooms were clean. In the 35-degree heat, we really enjoyed the outdoor shower. Communication with Wesley before arriving was excellent. He was able to help me book an excellent guide for our trip into Addo. The negatives...Unfortunately, when we arrived at the lodge, it was 35 degrees out. The property doesn't advertise air-conditioning, but the ceiling fan was broken. When we brought this to the attention of management we were told that we would have to wait until the morning for it to be fixed (it was not fixed the next day either). We eventually asked if there was a standing fan we could use. This was brought to us although we were not able to sleep in the high temperatures. The dining room was also very hot. The meal that was offered was good, but extremely overpriced at 350 Rand pp, especially when that didn't even include water or drinks. Management seemed incredibly disorganized. When we mentioned we had a game drive booked, the woman at the desk could not find any record of the booking but told us to "wait outside at 930 and somebody would probably be there." Also, when we went to pay when we were about to leave, we were given a bill for a bottle of champagne and nothing more. We had to tell her that we actually needed to pay for a game drive, three dinners, and a few drinks. She had no record of what we had spent. I am not sure how a business can be run this way.
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