Hilton Garden Inn Cocoa Beach Oceanfront

I came to celebrate my birthday and everything about this property was amazing. From the customer service to the accessibility to stores, restaurants, and etc. I had an amazing time and would definitely visit again.

Basic room with a Hilton price tag This hotel pool is small. The beach chairs and umbrellas are only out until 4:30pm and they are $50 for the day. Housekeeping didn't collect my trash or dirty towels. They also didn't bring fresh towels or sheets. The sheets on one of the beds was so worn and pilled they felt like you were sleeping on scratchy crumbs.

The front desk clerks were great. The biggest problem was with housekeeping. Dirty linens were left behind. My husband returned them to a nearby attendant. There was a stained, or used, hand towel put in with the clean towels, the floor had trash on it, and the bathroom trash had not been emptied. We later noticed that we didn’t have a bath mat and only had 2 towels total. We had already unpacked when we noticed all of these issues and didn’t want to move rooms. We decided not to let the front desk know right away because we were worried that they would send housekeeping. The ones that made all the mistakes. We checked the bed to determine if it was changed. It looked changed, so we stayed. We left a day early and let the front desk staff know about all of the issues. She said that she would make note of it for the manager to contact us. No one from the hotel has contacted us to date and no discount was offered. We were very disappointed with the overall situation. We stayed at a total of 4 hotels during our trip. Three of them were owned by Hilton. All of the others were excellent, not this one.

Our first stay at this location. Staff was superb, friendly, informative, welcoming. Pool area was my favorite, plenty of chairs, music was not loud, and bar with friendly service. Location is right on beach, easy to rent umbrella and chairs. Hotel was clean, lobby, hallways, common areas. The only things I didn’t like was the beds way too soft and the bathroom in the room needs deep cleaning and remodeling.

Great Stay We had a good experience at the hotel, Upon arrival checking team was very friendly, understanding and helpful. Hotel is clean, pool was warm, access to the beach was great. Overall experience was great and very thankful to the check in agent (young girl), she was amazing

Such a wonderful stay It was wonderful!! Everyone was so kind and helpful all the time … Bethany at the front desk, all of the staff at the Starlite including the manager, host, waitress and the busier. It was so enjoyable that I expressed to my husband that night that we must come back to the hotel as soon as we are able for some rest and relaxation! Thank you all for such a wonderful experience! I will be seeing you all soon!!