Comfort Suites at Kennesaw State University

All my previous reviews of this property have been 5-star but I feel compelled to speak out on this issue since it could lead to disenfranchisement and closure of one of our fav places to stay. Our room A/C was not working the morning of our checkout; and the first floor A/C was out both days. We were told 4th floor also occasionally went out. And that the issue had persisted for the last year. We were told this unacceptable situation persisted due to ownership refusal to make the necessary A/C repairs! Come on, Comfort! Your property is in Georgia not Anchorage. As well, this condition is inconsistent w/ not only your ownership and the reputation of your brand, but also fundamental commercial hospitality. Pls get it fixed. Thank you, (s) Richard long-time loyalist to Comfort Suits

We arrived at 2PM and told there could be no check in until 3PM. The bathroom in the lobby was very dirty. The room had only been halfway cleaned. Then the breakfast bar was not good. After we took one bite, into the trash it went and we checked out. Went across the street to Cracker Barrel and had a tasty breakfast. Will not be staying at Comfort Inns again.

This place had great photo ops outside. The beds were comfy. The shower could stand to get a little hotter. The breakfast was hot and ready. It was very convenient to graduation ceremonies at KSU.

Great hotel. Place is clean and new. The parking is pretty dark and away from the building other than that great place to stay for the night.

Nice hotel. The room was very comfortable & clean. And very quiet. Breakfast was very adequate & staff assisted us on our last day even after breakfast was over. We had to check out a day early & there was no issue & rec'd a refund for night not used Only complaint was I picked this hotel due to having an indoor pool but the pool was very cold & only 1 of the 4 of us went in. Also towels were not replenished.

Stay somewhere else. The pool is advertised as heated but it is not. It’s ice cold. Breakfast was ok. Beds were comfy. If cleanliness is important to you this isn’t the place you want to be. The fire alarm went off at 8:45am everyone went outside. The fire truck came. We all went back inside. No employee ever talked to any of the guests with any information regarding safety. At 9:30 as I was getting out of the shower housekeeping aggressively was banging on all the doors and entered into my room despite the do not disturb sign being in place. She asked when we were leaving. Check out is posted as 11am.