Gæstebruger
16. oktober 2024
I honestly cannot recommend this hotel enough. It’s centrally located in Cluj, the rooms are a good size and the breakfast is included. But what makes this hotel a gem is the staff. It’s our third year coming to this hotel and funny enough Ionela is the one that always checks us in. Always greeting us with a smile and remembering who we are giving that extra customer service. In addition to Ionela, Iulia, Maria, Karina and Rebeka are absolutely amazing. We had an extraordinary situation this time around and we needed to extend our stay and they have been absolutely amazing in making sure that we are comfortable and that we had everything that we needed and they always checked in with us to see if we’re ok and if the situation is ok. I cannot thank them enough for what they did for us, all of them were extraordinary and I will be forever grateful for their customer service. So please make sure that if you’re in Cluj you’re staying at the Hampton by Hilton.
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