Residence Inn Fresno Clovis

The hotel could use some update on the furniture outside. The pool isn't that large, there isn't much else to this facility. Poor service this time as we never got any housekeeping...we never got new towels or amenities for the bathroom and they for some reason only came in and changed our bathroom trash. Didn't make the bed or clean anything else.

Room was very spacious and clean. But they did not clean room. I had to ask for new towels twice before I got them.

We stayed here during our Yosemite trip and booked a suite, but were given an ADA room instead. Since it was Memorial Day weekend and we arrived after midnight, the hotel was fully booked and couldn’t switch us—this part we understood. However, the ADA bathroom was filthy, with visible black marks that looked like tire tracks. Even worse, several towels had hair on them—not just one or two strands, and not just one towel. We called the front desk to request fresh towels. After waiting about two hours with no response, we had to call again. It took another 30 minutes before someone finally brought them, but the staff member seemed very reluctant and unfriendly. The kitchen walls had noticeable grease stains, and both the sofa and table corners showed signs of damage or tearing. The TV couldn’t connect to Wi-Fi, so we weren’t able to stream or cast anything. All of this points to poor management and a lack of proper maintenance. On a positive note, the breakfast team was hardworking and had a great attitude. Their service stood out and deserves recognition.