Rosewood Matakauri anmeldelser

Special place with beautiful scenery and great staff !

新西蘭三家瑰麗酒店中Rosewood Matakauri位置最便利，位於熱門的皇后鎮，從皇后鎮鎮中心往格林諾奇方向7公里左右即到。Matakauri 瑰麗素有高山湖畔度假勝地的美譽，面朝湖泊，寧靜雅緻，四周環繞着皇后鎮的三大名峯，私密性極好。酒店軟硬件皆佳，所有客服熱情友善，客房還被升級為湖景套房。晚餐點餐形式，廚藝出品佳，如果早餐能和晚餐一樣出色，則更加完美。在這裏的美好體驗，讓我對接下來的另外兩家瑰麗充滿期待。特別感謝點贊定單預訂出現一點小狀況時攜程管家梓朋的專業協助。

除了酒店整體環境和食物都很令人滿意，酒店有兩位會中文的staff 服務都很熱情友好！

可能擁有了皇后鎮最好的酒店景觀了，非常漂亮，安靜，餐廳的無蛋奶甜品也做的很好吃。是這次新西蘭之行住的最好的酒店了

度蜜月在皇后鎮最後的落腳地連住了三天感覺整個人都休息好了，拉開窗簾就是美景，在這體驗到了前所未有的服務，吃飯的時候隨便和管家提了一嘴摔了跤要去醫院經理下午就打電話來問需要什麼幫助。就是三天晚飯的晚餐菜單沒咋換過，如果每天能改一下直接給個tasting menu就更好了。第二天晚上驚喜發現餐廳的服務員小哥是中西混血。

瑰麗的品質，就是貴了點，其它沒毛病

不用多説，皇后鎮首選

環境：優秀 衞生：優秀 服務：優秀 設施：優秀

Now you could say the Post Ranch Inn is the like Matakauri of the northern hemisphere or wise versa. What they have in common is a location close to heaven, exceptional service and hospitality as great food. We also love our family villa which had everything we dreamed of (and our little ones are demanding ).

Smaller than the other Rosewood lodges but perfectly positioned to showcase the natural beauty of Lake Wakatipu. Davide provided an excellent welcome and made arrangements. Much appreciated. Dining here is wonderful. We booked a helicopter adventure with Cody as our pilot - saw mountain peaks, distant shores, and landed on Glacier Saddle. The helicopter also took us to Milford Sound, which was breathtaking.
 The hotel arranged a trip on a classic steam ship as well. Though more compact than its sister properties, Matakauri delivered experiences that were just as memorable.

Thank you Mr.Davide (director manager ) for taking care us with warm welcome experience. Our stay was amazing due to all new of property and can took Very very best view of queenstown . Especially very close to a famous spot such as Gleenerchy . Thank you all professional staff.

This review was a long time coming! I had the privilege to spend four nights at the Matakauri Lodge in May. Upon arrival, I was upgraded to a ginormous suite facing Lake Watatipu. Overall, I couldn’t have asked for a more perfect stay. The room was beyond comfortable. It was so relaxing that I easily would’ve been content hanging out by the window or on the patio all day. Being about 10 minutes outside of town, I liked that the property was full board and included mini bar items. I wish all properties would just tack on a fee and include items to the room rate. Food in the dining room was excellent. You could order ala carte or opt for the tasting menu, which allows you to sample a little bit of most of the menu. I definitely have to praise the F&B team in taking the care to ensure my items were gluten free. The only thing that can be improved is their god-awful coffee, which tasted like jet fuel. Davide, the GM, discussed this. Among all my stays at various properties around the world, very few know how to really do coffee, which is too bad since som much effort is put into wine and alcohol programs. Before you arrive, be sure to contact the concierge and they can arrange all sorts of excursions and transfers for you. There are hiking trails right outside the door of the property, so the active visitor will always have plenty to do. Thank you, Davide and team, for making my stay at the Matakauri Lodge a memorable one.

A very special property in a spectacular location, the Rosewood is private and serene. Except if there's construction going on. We were told the pool and spa area would be closed during our stay, which was fine, but unfortunately we weren't told that the construction noise from said renovations would be audible from our room. After we checked in on the first day of our honeymoon, the noise was so loud in the afternoon that I couldn't quite believe what was happening. We tried to take a relaxing afternoon nap but couldn't due to the loud noises of heavy machinery just metres from our room. I considered cancelling our reservation and going straight to Blanket Bay, but we decided to stick it out - we'd planned lots of local outings and figured we'd be away from our room most days while the construction was going on. Luckily we weren't planning on spending four days holed up in our magnificent suite!! Our suite - a Grand Lakeview - was breathtaking. The view was magnificent, the decor stylish and on point, the bathroom serene, the walk in closet big enough for all our belongings. During the early mornings and evenings everything was perfect. A waitress asked us how our stay was going on our first night, and I mentioned how much construction noise we could hear from our room. She was sympathetic and said it should be quieter towards the end of the week. That was all anyone said - no compensation, no special offer to make up for the poor experience. We had couples massages in our suite the next morning, and even the massage staff commented on the noise. The food was excellent. The service was excellent - staff seemed eager to please, attentive, timely, helpful, someone always appeared just as we were leaving for an activity or arriving back after on outing - but maybe lacking a little personality; it felt a bit corporate. If it weren't for the construction noise - and lack of acknowledgement/compensation - this would be a five star review.

The Matakauri lodge is a beautiful quaint lodge with outstanding views. From the staff to the rooms, I cannot say enough wonderful things about it. If you can, please stay here. Its beautiful.