Ibis Budget Clermont-Ferrand Centre Montferrand

房間比較乾淨，這個價位也比較適合，因為是出差，選擇的儘量離要去的地方近一些，一直住宜必思，安全性很棒

Propre Juste l’abattant des toilettes cassée

Hotel convenable personnel accueillant

This hotel is a building site and Accor should be ashamed to call it an hotel! Nothing mentioned about any issues with the hotel on the website when I booked. When booking in we were not informed of any issues with the rooms either. When I went down to ask why the air conditioning was not working, receptionist just pointed to a fan and said no aircon! Problem was that, when we arrived our car was reading 39°C. The room was almost unbearable. The only saving grace of this hotel is that it is by a tram stop, so it was easy to get to the city centre. Would I book this hotel again. NO Would I recommend it to anyone! NO By far the worst Accor hotel I have ever stayed in.

We https://www.tripadvisor.co.uk/UserReview-g187091-d1071353-Ibis_Budget_Clermont_Ferrand_Centre_Montferrand-Clermont_Ferrand_Puy_de_Dome_Auvergne_Rhone_Alpe.html 4 rooms on way to holiday and 4 rooms on way back. On way there no problems, polite, helpful staff. NOT the case on way back Friday 26/8. Rude unhelpful staff, who wanted to charge one of us for drink, but with no price list. When asked apparently the price list is private and no receipt could be provided! Screams out that someone on the make. Also staff entered one of the rooms while we loading cars and hadn’t even checked out which is totally unacceptable. So unfortunately you missed out on 14 breakfast on Saturday 27/8 as we all went elsewhere. I know this is a budget hotel but don’t expect to be shouted at when we are paying customers. Would like to speak to someone about having some money refunded and some of your staff need to be trained in customer services and also conveniently don’t understand English which is not what is advertised! Very bad experience and definitely not happy.

Nous avons très bien reçu pour une nuit passée dans cet hôtel. Le prix d'une nuit était abordable et raisonnable avec un petit déjeuner garni. Les employés de l'hôtel ont été très accueillants, rien à dire. Bon emplacement de l'hôtel. Le décor de la chambre ainsi que celui de l'extérieur étaient simples mais jolis. Nous recommandons à 100%.