Quality Inn & Suites Clemmons I-40

The price for this hotel was very reasonable. It looks like it's had a partial remodel-the lobby was modern-looking. The room had what appeared to be a new, very nice vanity and sink area as well as new flooring. The mattress was just okay and there were holes in one set of sheets on the bed. The shower/tub insert appeared to be newish but the faucet handle was stained and the toilet seat appeared to be very old, scratched, and worn. The hotel was very quiet. I'd say that their biggest asset is the friendliness of their staff. Check-in and check-out was a pleasant experience. Overall, it was a decent stay, especially for the price.

Bedbugs bite at various body locations and one live bedbug in bed which I killed at 2 am. Told management at checkout. Beds were good. Breakfast typical continental breakfast. Noise throughout night.

When we entered our room it did not have a pleasant smell. Large roaches were crawling all over the floor, bedside table and up the side of the bed. We exited the room immediately and returned to the front desk where we were offered a different room. We declined and received a full refund.

Our family booked 4 rooms with this hotel. The Continental Breakfast did not offer any real food options - just cereal, bread, bagels, and terrible tasting waffle mix. No protein options. the refrigerator in our room did not work. The shower curtain in the tub did not hold the water in the tub, it got all over the floor. The bathroom was tiny, could barely even shut the door. No extra towels, only 2 large per room. One of the rooms had big dead bugs all over the floor. We all paid way too much for what we got.

My company has sent me to stay at this location many times over the last few months. So this review is not based on just a single, biased experience. With that said let's begin… The facilities and housekeeping are on point period! from floor to ceiling of this place are immaculately kept. It is evident they take pride in their work and take their jobs seriously! Every room I had was spot shiny clean with not a single dirty piece of linen or terry. I did have one room that had a lingering odor of cigarettes but that's not their fault some guests can't follow the rules. The morning breakfast is something left to be desired but for a discount hotel and continental breakfast style, it works. They do offer 24-hour hot and cold beverages which is nice because it's unexpected. The front desk staff (specifically Don & Lydia) are exceptional! They treat you like you're the most important person in the world! Experts in knowing how to do the job right, you can trust they have your best interests at heart! They have the best attitudes and no request is unmet. They are eager to engage making you feel right at home! Always having a smile on their face while greeting you when you're walking in the door and wishing you well as you're walking out! In all my travels I have never seen better! They are a credit to the Hospitality industry and true professionals! Thank you both for all you do! Unfortunately, That can't be said for everyone there, which explains my four stars. It's too bad there has to be that one bad apple in the bunch. Normally I would have refrained from, avoiding negativity, but something must be said about their general manager Christopher. I've learned to avoid him as everyone seems like an inconvenience to him and his time. A deeply unpleasant person! I have also overheard him speaking (AT NOT WITH) his Staff on a number of occasions and the words that come to mind are despicable, dispirited, disrespectful & condescending. I would have reported to Human Resources if my Manager ever spoke to me in his manner! Enough said! Safe travels everyone!

Stayed here actually due to unfortunate circumstance. My wife and I had to evacuate our home due to the Weaver fertilizer plant fire and this is where we chose to stay. Upon arrival I was promptly greeted by the general manager. Enthusiastic, and had a great attitude. She helped me get checked in with a smile on her face, and seemed happy to do so. Obviously a great start to what turned out to be a bad day. On the way to my room, it was nice, quiet, everyone was nice and respectful. I overheard that they were remodeling since they were under new ownership, regardless the air was nice and clean, the hallways and walkways all smelt good. Upon entering the room I was very impressed considering as mentioned earlier the remodeling. The room was completely clean, bed, and bedding were fresh and clean. I honestly couldn't soot anything wrong at all with the room. Overall my stay was such a relief since I had to leave my home at 6 am that morning. What started off to be and stress and anxiety riddled day ended up being soothed and helped my wife and I relax during this time. Absolutely would recommend staying here. I will definitely be back here in the future. Loved it so much I even asked about any job openings I'd be glad to lend a hand to the new owners and management no problem. Thanks again for s great stay! 10/10

Great inviting place to stay, rates good , service good and excited it's close to Wake Forest games, and Old Salem!! I hear they are starting renovations and if it looks as good as two other hotels they did I can't wait to see what they will do here!!

This hotel is a dump! The first room was really dirty and run down and damaged. I asked for a new room and it was somewhat better but still pretty bad. I only needed the room for sleeping because I am here visiting so I thought it would be ok. The longer I was in the room the worse it got. On my second day I was leaving and noticed a homeless couple in the lounge later police were there talking to the woman. It is obvious the hotel allows homeless people to hang out in their lobby. I have attached photos as evidence of my review. I will NEVER stay at another Quality Inn after staying at this one.

Every time I visit my family in Clemmons I stay at this location. The same staff members are here every time I visit which is refreshing. They are all very friendly and welcoming. I feel like it’s a home away from home. The rooms are spacious and always clean. I have no complaints and will continue to stay here every time that I am in town.