Liberty Fabay - Ultra All Inclusive

酒店很大，設施齊全，景觀很好，直接躺平幾天不出酒店是OK的。中國胃早餐相對一般，中餐和晚餐肉類和甜品類甜品類很豐富，口味偏鹹。房間設施新，衞生OK，房間服務不錯。

全新的全包酒店，服務特別的好

I had a lovely time on a late season 4 night all inclusive break in November. I got a really good deal through a package company. Arrival & welcome - I was checked in quickly and taken to my room but I was surprised there was no welcome/orientation information provided, such as a list of the facilities and opening times, and I had to go back to Guest Services and request this. As I arrived close to dinner time, some directions on where and when I could get dinner would have been appreciated. The info sheet I was given by Guest Services was a poor quality photocopy and did not seem befitting of a 5 star hotel. The hotel is every bit as gleaming and shiny as the photos, which is great. Finding your way around - The layout of the hotel is obviously designed to be fun and exciting but it is quite difficult to get to know even if you have a good sense of direction like I do - it is full of curved corridors and paths which are disorientating, and it is difficult to work out the logic of the block naming and layout. There aren't enough visible staircases or lifts so you keep having to use the escape stairs which feel like back of house. The maps (on boards around the hotel and the poor quality photocopy I was given by Guest Services) show you the rough location of facilities but are useless in working out how to actually get anywhere. There is some signage around the hotel but it's not consistent and if you arrive close to sunset (like I did) it is incredibly hard to use as none of the signage is lit - a big oversight in the building design, in my opinion. For about a day, every time I left my room to go anywhere I got completely and utterly lost both in finding where I was trying to go, and finding my room again afterwards. Because of the poor information given by the hotel and difficulty finding things, I think some guests were not getting the most out of their stay - for example it was only on my final night I realised the beach bar was open into the evening, but it was completely deserted probably because from the hotel signage and lighting you would not know there was anything there at night! Room - The room (a double) was a good size and very comfortable. However it was lacking information on the tech installed, it would have been useful to know about the "privacy" setting when some kids accidentally rang my doorbell one night and disturbed me, but I did not work this out until the last day! In a 5* hotel I think it's unacceptable to be expected to work out room functions by trial and error, there should be information provided. There was a chaise longue which was great for reading, although I thought it odd this did not have a reading light when there were so many other lights in the room. There was a problem with the room changeover, that some food got left in the minibar fridge from the previous occupants, which I initially mistook for complimentary food provided by the hotel. When I complained to Guest Services it seemed to take them a whil