voco Thousand Island Lake anmeldelser

We had such a wonderful time at Voco! The hotel is very clean and beautiful. The views of the lake are gorgeous- especially from the breakfast restaurant and the gym. You can watch the sun set right over the water. The hotel staff members were friendly and helpful. The breakfast is delicious and there are plenty of options. I do think the restaurant prices for lunch/dinner are a bit high, but the hotel is just a walk away from other restaurants. It’s located on Yangguang Road, right along a running/walking path next to the lake. I will definitely stay here again if I come back to Qiandaohu!

I had really a good memorable stay in the nice room with clean atmosphere and cooperative staff The breakfast is good 👍

This is our second stay at Voco and we returned because of the beautiful scenery, great service and wide breakfast spread. Kudos to Bill at lobby for his helpful tour related advice and May Hu (guest services) for rectifying the shower problem quickly. The staff ferrying us in the buddy was great too. In all, we are satisfied with our stay but would be great if front desk are kept aware of returning guests. We love this resort!

A beautiful hotel in a quiet location. Breakfast was a buffet to rival the best. Staff polite and accommodating.

This is really an awesome hotel with a beautiful view of the lake. Unfortunately the pool was already closed for swimming. The sunset 🌅 this days was stunning. Breakfast buffet is great. A clear recommendation 👍🏻

The hotel switched off the central air conditioning making the whole hotel including our room very stuffy in the hot afternoons and at night. The quilt cover in bed was very thick but we could not adjust the room temperature so I was woken up by the heat in the middle of the night and couldn’t sleep again. We opened the window but the road noise kept me awake at about 5 am in the morning. I had very poor sleep because of this. The Chinese restaurant had a great view but we left after 2 minutes because it was super hot and stuffy at 530pm, we couldn’t enjoy the nice lake view at that restaurant. Hotel F&B is very expensive, the 2kg fish head soup cost CNY580. You can have a 1.8kg fish head soup at CNY168 which is very delicious, just outside the hotel on the food street. We ordered the fried rice which cost CNY88. The F&B vouchers cannot be used for alcoholic beverages. Basically we book an accommodation for good night sleep but this hotel, despite all the seemingly nice peripherals, couldn’t even ensure a comfortable sleeping environment hence not worth the money. We didn’t use all the other vouchers as we only stayed 2 nights, no time to use. Free Minibar is only for 1 night. There is only 1 small can of beer, not 2 as some earlier reviews mentioned. This is the only accommodation among all our stays that didn’t provide proper air conditioning, it’s very disappointing. Not recommended. The hotel staff are all very nice though.

Overall is ok, with a great restaurant, and a chef making superb omelet. But there are 3 points that made the experience a bit disappointing: 1. the gym was temporarily closed. 2. The room I booked, a king Deluxe, was very very small, too small for being a Deluxe, and for a leisure hotel like this. The bathroom has no bathtub, and even not enough space for towels. 3. The staff was always apologizing for some inconvenient, but didn't instead try to solve the problem. For instance in the pool side, I asked for a couple of drinks with ice and straw: they had no straw and no ice there, and didn't want to ask the bar or the restaurant to bring, so I only can take it in that way, with their apologies. Really not what you expect in this kind of hotel.

We thoroughly enjoyed our 4 night stay with its unique and beautiful view over the lake! Breakfast very diverse and cater for western and chinese customers! Enjoyed the short walks around the hotel and walking path next to the lake. Local restaurants nearby for dinner (10 minute walk if golf cart is not used for drop off). Room was a loft (2 floor room) and spacious for the 5 of us (3 adults and 2 children). Playroom for our daughter was so far the best out of all the hotels and resorts we visited! Were welcomed friendly and assisted taking our luggage to room on arrival. Overall we would definitely want to visit again in the summer when the swimming pool is in action!

I liked the hotel, it was clean and service was good. Alos nice location. My wife is very picky and she was ok with thsi hotel, that is saying something about the cleaniess and overall setup.

Extremely friendly hotel staff, from the entrance to the room service, really lovely people. Perfect atmosphere and location, breakfast is great, lots of different food area at the buffet. We enjoyed the staying very much

Amazing location

Amazing hotel which is spotlessly clean and in a great location. Lovely large room with comfy bed. The staff couldn’t do enough to help. 10/10 for customer service.

Recently was my second stay at this hotel and I loved it again. Convenient location, wide and comfortable lobby, lovely terrace. Music which is playing outside is also quite a good choice. It helped me to relax and not to notice noisy visitors. My special “thanks” goes to the manager Bill Cao who helped to find a room with a great bathtub for me. Appreciate this kind of attitude.

Very beautifully located hotel with great views of the lake. Nice, clean and helpful staff.