Hampton Inn Chula Vista Eastlake

This hotel is the best! All the employees are so welcoming and breakfast had it all. It was housekeeping though that made our stay extra special. We left to go shopping and our room was pretty messy. I expected new towels and trash gone but they exceeded my expectations by far. The room was back to how we found it and they had set up my daughter's stuffed animals so they could watch her tablet. It was the cutest thing. This was really nice to come back to and we are so appreciative of how hard housekeeping goes to add to our experience. I have never come "home" to a house cleaned so any mom would understand how special that was. I would come back and recommend this hotel to anyone. Thank you for your hospitality!

Attended a debut at this hotel on 6/29/2024 (5pm-10pm) and one of the front desk personnel came to the event room and told the DJ who was just doing a sound check at 5pm for 3 minutes that it was too loud and guests are complaining. Even threatened us that they will shut the party down. Quiet hours starts at 10pm and it’s an event place, what did they really expect? It even states in the contract according to the event planner. The family spent so much money for this event and that just totally ruined the mood of the party. Will definitely not recommend this place to anyone for an event. Take your business somewhere else. What a disappointment.

Thank you Jordan and Michelle at the Front Desk for such a smooth and easy check in. Housekeeping team did a great job, topnotch cleaning. The only “issue” was the tv drawer, it was broken but definitely not an inconvenience at all. We will come back soon:)

Great place to stay in Chula Vista. A lot of food options and shopping centers around the area. Great customer service! They made the process to sign up for hilton rewards so easy. 10/10 rooms. everything was clean

Very clean and excellent customer service. Great coffee and pool. Its a really good place just to have a drinking and pool time for the weekend with friends, family or couple. I will definetly repeat the trip

Do not recommend this hotel at all! The service is good but the cleanliness is terrible. We checked in late at night so there was no one available to clean our room. Right when we first went into the bathroom there were 4 hairs on the wall and a few on the floor

Karla D’Moss is the worst manager in hospitality ever! I experienced a few issues in my room; leaking shower head, dirty carpet and a bathroom that smelled like urine. All my complaints were unanswered. Karla d’moss is not a good leader or possess the ability to be a leader and make things right for customers.

It was an amazing trip! Irvan was an amazing Guest Service Agent! He greeted us with a smile on his face and made us feel welcomed at the hotel! He told us about the things that are fun to do here in San Diego and we had a blast! I thank Irvan very much for being very generous and making us feel at home! 10/10 would stay here again.

It was very comfortable, from the service to the rooms, 100% recommended, although it was only two nights I would stay again and the breakfast was perfect, very delicious. I recommend the omelettes..