John P
27. august 2024
Having stayed at Comfort Inns & Suites all over the country, I was BITTERLY DISAPPOINTED in the Kansas City NE property. The rugs in the room (#112), were worn, ragged, & FILTHY! Ceilings brown & discolored with water stains. Dirt accumulated in room corners. The desk chair was broken & totally unusable. At least the front desk sent me a replacement the next day, The breakfast was pretty much unpalatable, with a scarce supply of fruit , hard boiled eggs,& off-brand oatmeal & yogurt. Thank God for the Waffle House across the street! I’m a Choice member with many stays experience across the country,and CANNOT understand what gives with this property! If this property is owned a franchisee, corporate needs to inspect this place PRONTO, because this place is far below the usual standards for a Choice hotel.
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