ISEYA Panoramic Hotel (Chongqing Jiefangbei Raffles Plaza) anmeldelser

Absolutely amazing hotel! We went for the 270 degree room and it was like something out of a movie. Very good location and the staff were super friendly and helpful! Especially Zhao Zhao, thank you so much! We will definitely be back soon :)

Location: Perfect. Just above Chaotianmen station with convenience stores/minimarts nearby and opposite Raffles City. Walking distance to Hongyadong. Room: Could be cleaner especially surfaces. Otherwise v satisfied with bath amenities/TOTO WC with bidet spray. Mattress was v comfortable. Service: Top-notch butler service that was v responsive and I really appreciated the complimentary laundry service and daily updates on weather. Thank you 苏苏!!

多多非常熱情♥️ will recommend this hotel again if travels to chongqing, it has high altitude, strategic place and has very nice view

My recent stay at Iseya Hotel was simply amazing. The hotel’s location at Chao Tian Men is unbeatable – it offers a stunning view overlooking the iconic Qian Si Men Bridge, which was a highlight in itself. We booked the Duplex room, and it was perfect for our family of four, including two young children. The room was spacious, super clean, and thoughtfully designed, with a comfortable sofa that made the space very livable and practical for families. What truly stood out was the exceptional service from the hotel staff. From the chambermaid to the receptionist, everyone was incredibly friendly, professional, and polite. A special mention goes to 橙子, a receptionist who delivered impeccable customer service. When I mistakenly went to the wrong location for the Chongqing 1949 Theater, she took the initiative to personally call the theater staff and help me sort things out. Her attention to detail and willingness to go the extra mile made me feel genuinely valued and appreciated. Overall, our experience in Chongqing was made even better thanks to Iseya Hotel. I highly recommend it to anyone visiting the city – especially families looking for comfort, convenience, and outstanding hospitality.

Very good service, kind and good at communication. Provided with everything needed on a fast efficient way. Clean room and fantastic view as well as the locations! Highly recommended! 👏🏻🫶🏼

Hotel room is very clean with superb view. The hotel Butler 芋圆 also provided very good service throughout my 3d2n stay. Highly recommended this place to those that plan to visit chongqing.

I had such a great experience staying at this hotel! Everything was incredibly clean and well taken care of, which made the whole stay feel comfortable and relaxing. The atmosphere was calm and welcoming, and you can tell a lot of care goes into keeping the place in top shape. I really appreciated the attention to detail and the overall positive vibe. Would definitely stay here again and recommend it to others!

The hotel offers stunning views of Jianing river and is well connected to Line 1. Staff are friendly and professional. Will definitely return for future trips to Chongqing.

The room’s location was superb, the staff were extremely helpful, service standard was extraordinary. The only downside is that Chongqing allows smoking even in the room. This is not their fault, but more of that a cultural thing. 肉肉 was very very nice and was extremely apologetic about it. They can do a smoke-removal for your room if you feel that the cigarette smell is too strong. Overall I would still recommend. Service is so good that I felt it was extremely value for money. Rooms were really nice too. They’ve robots helping with the delivery of things too. Response time is impeccable.

I love the location and the room that i have book on trip.com!! So clean and spacious. I love the view!! That assign me a room at level 41!!

Great hotel friendly staff location unmatchable super convenient . Train station right next to hotel , food opportunities abound. Opposite raffles city shopping center another landmark and shopping opportunities and many more great food choices . High shopping complex next door with 7 floors of clothing shops. 24 hour convenience store next door. Centrally located to all sights in chongqing. Rooms and their service made our stay unforgettable . Boat cruise is right behind the hotel . This is a great hotel to stay highly recommend to anyone visiting Chongqing. No regrets at all.

We have a very good stay in Iseya, the staff were Extremely helpful and the 小管家service is top notch, room view is excellent as well

The hotel is a very good ming ming Service is also very good 

The location of the hotel is very very practical and very close to many tourist attractions. You can walk to most tourist spots. The 180 degree view is amazing and the over sized tub was just what we needed after a long day of walking. The concierge and in general the staff were amazing! Will return and will recommend. We booked attraction tickets through the hotel and it was easy and efficient.