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Bekræftede anmeldelser
Placering4.8
Faciliteter4.7
Service4.7
Renlighed4.8
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Negative anmeldelser(40)
Soon Kheng
Superior værelse (2 senge)
Overnattede i nov. 2024
Rejs med venner
9 anmeldelse
5.0/5
Enestående
Slået op den 6. dec. 2024
A very clean and beautiful 5 stars hotel . The room is big and the breakfast with a lot of variety . Stayed here for two nights and enjoyed the staying here.
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!有時幸福只是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們才是幸福的!
Anonym bruger
Deluxe-dobbeltværelse
Overnattede i okt. 2024
Familie
7 anmeldelse
5.0/5
Enestående
Slået op den 5. nov. 2024
Beautiful and spacial room. Variety of selection for breakfast 👍👍👍
Oversæt
Svar fra overnatningssted: 親愛的:感謝您對小芳的讚賞,願我們温情、貼心的服務能給所有到店的朋友送去一份明亮的心情,歡迎您們常來作客哦~
Gudetamaaa
Deluxe-dobbeltværelse
Overnattede i apr. 2024
Par
7 anmeldelse
3.7/5
Slået op den 11. aug. 2024
Nice hotel and great location. My only complain is that they messed up the payment and pestered us after our stay. Front desk could've handled thing better.
We requested non-smoking room. Even though our room are non-smoking, the room near us are smoking room. As a result, we informed the hotel staff. Despite the staff attempt to spray fresher, our room still fill with smoking smell. After few calls to the hotel counter, the staff manage to upgarde and change to a non-smoking room. The breaksfast is a spread and delicious. Hope the hotel will arrange the smoking and non-smoking room to be far apart so that the same incident will not happen.
Oversæt
Svar fra overnatningssted: 親愛的:感謝您在眾多的酒店中選擇了芳草地度假酒店,這次沒有得到您滿滿5分的點評,肯定是因為我們還要許多地方做得不足,我們會努力改進,希望能在您再一次入住的時候得到您的肯定,我們期待能再一次見到您,帶給您更多更好的體驗哦!
FongEdmund
Superior værelse (2 senge)
Overnattede i maj 2024
Par
3 anmeldelse
4.7/5
Vidunderligt
Slået op den 12. jun. 2024
Nice hotel in Wulong. Recommended to stay here if you are in that area.
Oversæt
Svar fra overnatningssted: Dear Guest, Hello! Your satisfaction is our greatest praise, thank you for your recognition of the hotel and our services, look forward to you and your friends again!
Serenissima
Superior værelse (2 senge)
Overnattede i sep. 2024
Rejs med venner
3 anmeldelse
4.2/5
Meget god
Slået op den 16. nov. 2024
Good hotel near Wulong National park. Everyting is new and clean. But we do not like the fact that there is no door in front of the bathroom. It might work for a couple but not guests who come with friends.
Oversæt
Svar fra overnatningssted: 尊敬的賓客:感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待您的再次光臨!
Sylvia Vanessa
Deluxe Room (2 beds)
Overnattede i sep. 2024
Solorejsende
5 anmeldelse
3.7/5
Slået op den 9. nov. 2024
We arrived very late at night and it was cold. No assistance from the doorman except his comment that our clothes may not be sufficient for the cold weather. Was disappointed by the bedsheet which was stained despite the room cleaning. However, still like the hotel coz of the ambience. Just a pity couldn't enjoy much as it was too misty.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓,感謝您選擇入住天怡芳草地度假酒店!對於您本次的體驗我們深表遺憾!每一次精心準備,衹為遠到而來的您。如果在您入住期間有任何需要可以撥打總枱服務及客房服務,24小時為您服務,小芳在這裏祝您和您的家人生活愉快,工作順利!
Chen+
Familieværelse
Overnattede i jun. 2024
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 18. jul. 2024
The family room is not just a room, the room is awesome!
The room is really big and it comes with a nice decoration for the kids, and the bed provided are more than enough for me travelling with 7 and 9 years old kids.
They also provide many option of breakfast menu.
Their services is also nice compare with the other hotel.
Oversæt
Svar fra overnatningssted: Dear guests: Hello! It is Xiaofang's bounden duty to let guests enjoy a good stay experience, and it is a great honor to get your praise, and Xiaofang is also more motivated to continue to move forward, hoping to have more opportunities to serve you!
Gæstebruger
Superior-dobbeltværelse
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
4.2/5
Meget god
Slået op den 25. dec. 2024
Well maintained and furnished hotel
Oversæt
Time Traveller123
Deluxe-dobbeltværelse
Overnattede i maj 2024
Andet
33 anmeldelse
3.7/5
Slået op den 24. jul. 2024
Okay hotel on the mountain
Oversæt
Svar fra overnatningssted: 親愛的:您好!非常感謝您的入住與點評,非常抱歉在您入住期間出現了一些小插曲。我們將認真總結流程並全力改進努力做到最好。疲憊的差旅中,我們會竭盡全力把我們最好的服務展示給您,古人云,有朋自遠方來,不亦樂乎,期待與您的再次相會哦~
Anonym bruger
Executive Room (2 beds)
Overnattede i aug. 2023
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 25. sep. 2023
A bit slow process in front deck
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您的好評,為您服務是我們仙女山天怡芳草地度假酒店分內之事,感謝您對我們工作的認可,始於酒店,不止於酒店。仙女山天怡芳草地度假酒店一直致力於為客人提供卓越的服務,小怡相信可口的早餐會給客人帶來新一天的好心情!感謝您的喜愛,支持與認同,我們定會更加用心,細心,暖心的為您服務