Banyan Tree Chongqing Beibei

We arrived at the hotel and received a wonderfully warm welcome from Mr. Allen Fung. He even added me on WeChat for easy communication, which was a thoughtful touch. Unfortunately, when I entered the room, the light tube flickered in an unsettling way. Mr. Fung immediately sought out a technician to resolve the issue, but unfortunately, they were unable to fix it. In a gesture of genuine concern, he upgraded our room, which we truly appreciated. What stood out to me even more was how Mr. Fung personally helped us move our luggage to the new room. He consistently checked in on us throughout our stay until we checked out, making sure we were comfortable. This level of attentiveness and care made our experience memorable, and I can honestly say it was one of the best hotel services I've encountered during my travels. Thank you, Mr. Fung, for your exceptional hospitality!

Our room here was amazing, with a very soft bed. The hot spring on the balcony was huge and very relaxing. We enjoyed the cocktails from the cafe. All the staff were very friendly, despite the language barrier. Leo was very helpful in giving us lots of information and organising a late checkout for us.

Amazing hotel, perfect the in-room hot pool, great service. Also nice surroundings like Jinyun Mountain

Great place to stay for rest and relax. Great thanks to Allen for the hospitality and recommendation around the area. Allen also extended his service even after we have checked out. Overall will recommend anyone who is heading to Chongqing for leisure.

Elaine wu’s service is amazing! We are impressed with her detailed guidance, helpfulness and useful suggestions. We love the resort environment, buffet spread and the Chinese orchestra music being played. Thank you for the wonderful stay!

Fantastic stay outside the bustle of urban Chongqing. Very comfortable rooms with private hot springs, I’d also recommend trying out the bathroom’s steam room. Got upgraded to a villa which further amplified all the perks of staying at a resort like this, great privacy while still being within a few mins of the lobby. Clover was a great point of contact during my stay, helping me book and pay for stuff at the hotel, Eric also took the time to help me book a Didi ride. As a foreigner visiting Chongqing I was glad to have their help. Very beautiful hotel grounds, and within 30 minutes of the aesthetic downtown Beibei district of Chongqing. About an hour’s taxi ride to the city center and Chongqing West station. Would recommend for any first time visitors to Chongqing!