Wyndham Grand Plaza Royale Huayu Chongqing anmeldelser

Svar fra overnatningssted: Dear guest, thank you for your review. We are glad to hear that you found our hotel's location convenient for both the airport and train station, and that you were satisfied with the cleanliness and service. We apologize for the inconvenience caused by the centralized air conditioning system, which made it difficult for you to adjust the room temperature to your preference. We will take your feedback into consideration and look into ways to improve this aspect of our facilities. Thank you for bringing this to our attention, and we hope to welcome you back in the future with an even better experience.General Manager Victor Jin and the service team

Svar fra overnatningssted: Dear Guest, Thank you for taking the time to leave your feedback. We apologize for the inconvenience caused by the smoke smell in the initially assigned room. We are glad that our reception staff was able to address the issue promptly and provide you with a new non-smoking room. Regarding your comment about there not being much nearby, actually, there are many interesting places around our hotel. There are three light rail lines nearby. Our hotel is surrounded by a street full of hot pot restaurants. And there is also Longtousi Park. If you consult our hotel staff, they will be happy to provide you with assistance. We value your comments and hope to have the opportunity to welcome you back in the future. If there is anything we can do to make your next stay more enjoyable, please do not hesitate to let us know. Best regards, Victor / Hotel General Manager

Svar fra overnatningssted: Dear guest,Thank you for taking the time to share your feedback. We apologize that the location didn't meet your expectations. While we are not in the city center, we do strive to offer other advantages such as a peaceful environment and easy access to certain attractions.Regarding our service, facilities, and food being average, we take your comments seriously. We are constantly working on enhancing these aspects to provide a better experience for our guests. Our team is dedicated to improving service quality through training and feedback. We are also planning upgrades to our facilities and are exploring new options for our food offerings.We hope you will give us another chance in the future to show you our improvements. We look forward to welcoming you back and exceeding your expectations.Best regards,

Svar fra overnatningssted: Thank you very much for your support and recognition of the hotel, everything we do is only to bring a different experience to every guest, we are really very moved to see your satisfaction and affirmation.Looking forward to welcoming you to our hotel next time. Victor Jin, General Manager of the hotel, and the service team

Svar fra overnatningssted: Dear guests, hello! Thank you very much for choosing to stay at our hotel and sharing your experience! The hotel is committed to providing you with a warm and thoughtful stay experience! Sincerely looking forward to your visit again! I hope to receive a five-star rating from my family next time~Hotel General Manager Jin Tao and Service Team.

Svar fra overnatningssted: Dear customer, hello! Thank you for your detailed feedback and sharing. We apologize that our stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management team, identifying shortcomings from the smallest details, maintaining good aspects, and improving deficiencies. We always strive to create a perfect stay experience for our guests, and we believe that you will have a brand new experience on your next stay. We sincerely invite you to come again! Hotel General Manager Jin Tao and Service Team

Svar fra overnatningssted: Dear Guest，Thank you very much for taking the time to give us recognition. We also appreciate your support to the hotel. We did not receive your full 5 points of praise, and we still feel a little disappointed. Perhaps there are still areas where the hotel did not do well. We hope that your next visit can point out our shortcomings, and we will strive to do better. We will continue to provide attentive service so that every guest who comes to the hotel can feel the warmth of home. We hope that our service can bring you more surprises and emotions. Looking forward to your next visit! General Manager Victor Jin and Service Team.

Svar fra overnatningssted: 看到客官您的點評酒店小夥伴們萬分開心。很榮幸我們的服務得到您的評價，我們一貫保持熱情真摯地為客人服務。酒店在重慶北站附近，位於繁華的商業圈，附近有新光天地商城，舒適、靜謐、温暖、樸實的住宿空間是我們酒店人致力為您打造的生活方式，我們很期待您經常來看看,等您回家哦~ 酒店總經理 金濤

Svar fra overnatningssted: 尊貴的客人，太感謝您的走心好評啦！能得到您的認可，我們開心極了！向培培為能幫到您而超有成就感。酒店會一直維護好環境與設施，盼您再到重慶時，繼續選擇我們，咱們隨時準備給您超棒的住宿體驗！酒店總經理金濤及服務團隊

Svar fra overnatningssted: 感謝您的認可與支持！能憑藉大堂環境、服務細節還有入住禮遇讓您滿意，我們特別開心。裴經理和同事們能得到您的誇讚，更是幹勁滿滿。期待下次您入住，我們準備了更多貼心服務，定不辜負您的信任！酒店總經理金濤及服務團隊

Svar fra overnatningssted: 太感謝您的好評啦！很開心我們沒讓您失望，雖然外觀普通，但大堂和服務能贏得您的認可，我們超滿足。小劉能幫您解決疑問，也多虧您的信任。得知您喜歡周邊美食，我們也很驚喜。期待下次您再找小劉入住，我們一定準備更貼心的服務！ 酒店總經理金濤及服務團隊

Svar fra overnatningssted: 非常感謝您的高度評價！能為您帶來舒適愉悦的入住體驗，是我們全體員工的榮幸。小陳能得到您的誇讚，我們也為他驕傲。您對酒店環境、餐飲便利性、房間設施的認可，對我們來説是莫大的鼓勵。期待您再次光臨，我們定當一如既往，為您提供更優質的服務！酒店總經理金濤及服務團隊

Svar fra overnatningssted: 尊貴的客人，非常感謝您分享這次入住體驗！小楊能幫您順利解決付款問題，還為超飯點離店的您送上熱乎小麪，真是太好了。這都源自我們希望每位客人都能安心、舒心。期待您下次商務出差再選擇我們，定用更貼心服務迎接您！酒店總經理金濤及服務團隊

Svar fra overnatningssted: 尊敬的客人，太感謝您再次選擇温德姆酒店！得知您此次入住體驗超棒，我們滿心歡喜。小楊能靈活為您升級房型，還貼心送上免費餐食與歡迎水果，這正是我們希望為每一位像您這樣忙碌的商務旅客帶來的便捷與關懷。您的認可對我們意義重大，期待在未來的日子裏，繼續為您的商務出行保駕護航，無論何時何地，温德姆都是您最安心的旅途驛站 ！酒店總經理金濤及服務團隊