Premier Inn Chipping Norton

Staff are extremely helpful, parking on site (pay at machine) with a restaurant and bar. Popular venue in walking distance of local pubs, shops etc. This hotel gets very busy in the holidays so book up early, we use this as our base every month

Both check in machines out of order on arrival - I'm sure they were when we visited last year too! Even the 'push for help' button was missing - just a hole where it should be! There's no check in desk at all at this Premier Inn. Eventually a friendly member of staff appeared and checked me in. Room was too warm and airless - windows are sealed so don't open and the aircon was next to useless - tried all settings, cold /fan / auto and made no difference. Left running all night on lowest temp & max speed, had little effect. On our visit last year we arrived around 4pm only to be told (along with other guests) that our rooms weren't ready as the cleaning staff hadnt turned up that day! Shame as stayed here a lot over the years but seems to be slowly going downhill. Carpark charges introduced last year haven't help improve the experience either.

The hotel location is great for touring the area and visiting Blenhiem Palace. Our stay was very pleasant. The hotel was clean and the staff were all very friendly. We were however very disappointed that even though plenty of notice to have our room cleaned was given our room did not get cleaned. Also, even though our room, 125, was on the first floor but due to the hotel being built on a hillside it was actually at ground level externally and did not have an openable window and we had to rely on the air conditioning for ventilation.