Ibis Styles Chinon

Very tired hotel despite beautiful location. This was. the third time we had booked the hotel but will certainly NOT be booking again! Two weeks ago on our way through France, our room was not up to standard, with no hand wash in the bathroom and a very mouldy shower. We had booked to stay on our return only to find a lot of the very limited menu was not available. We ordered one starter and two main courses+ two half carafes of wine and had expected to enjoy our meal with suitable service. However after two hours our table hadn't even cleared , let alone were we offered dessert so we decided to leave the restaurant. I did complain to the receptionist about the bad service. There was no response! I would not recommend this hotel, even for one night! Such a shame as it could offer so much more.

We stayed for 1 night on the way to the UK from SW France.. The staff were super welcoming and the room was clean and warm (it was December) - the decor is very tired and the large breakfast room/restaurant is very gloomy - grim paint colours, no background music, not a place to linger. Once the ground floor rooms have been renovated, we would stay again.

Quite honestly, this hotel is very very grim. When we arrived, we actually thought we were going in at the back of the building. Outside the door was so scruffy! When we went through the doors, there were a number of staff standing around talking and I thought maybe we had gone in a back door and we were in a staff canteen! There was a low standard table with a laptop sitting on it - this was the reception desk! When we got to our room, our first impression wasn't improved. It's so grubby and badly maintained. I didn't want to put bare feet on the filthy carpet so I kept my shoes beside the bed. The bath - ugh. There really is no excuse and this isn't acceptable. Also, the balcony - filthy, and some dangerous looking cracks in the balcony wall. Also a dangerously dark corridor at night (floor 2). Time to change some lights I think! There is a swimming pool and I normally swim every day. We had our swimwear with us but one look at the pool and we decided we weren't going to use it. On the positive side - the breakfast offering was lovely and the blond lady who managed this area was super efficient at keeping all items topped up and keeping the area clean, despite having her arm in a splint. Also the air conditioning in the room worked well. All in all though - investment is very badly needed. I couldn't return if it remains in this sorry state.