Central Loop Hotel

I've never had such an experience before. In my whole life I barely give 2 stars feedback to property, honestly I just wanna give 1 star feedback but the residents are friendly and nice that why I add one more star for them. The location is really convenient, room setting is super clean and organization. However, the black old lady who works at front desk is really mean and rude, she tried to bully me when I was checking in. Her service attitude likes she's guest I'm staff, and I owed her money, too. After check in my mood is really down, so I can't get any reason is why I pay almost $400 a night come here to get treatment like that. If you come to check Chicago I won't recommend this hotel for, or if you like the hotel but don't come to check in around 11am-1pm on Saturday！

I was there because of the Chicago marathon. I stayed in the hotel for totally 3 nights and the experience was alright. It is easy to access to public transport but still if you look for a hotel with better neighborhood, it is recommended to stay near the Magnificent Mile area.

My stay at the Central Loop Hotel was disappointing at best. When I arrived to my room it was filthy, there was hair on the floor and the blanket on my bed was noticably dirty. I called down to housekeeping to have them come the room and they told me that if I needed the room cleaned I would need to call in the morning before 10:30 am, meaning that I needed to sleep with the dirty blanket. I made sure to call them at nine the next morning before I went out for the day and they told me that the housekeeping was already full for the day (not surprising given the condition of my room). When I pressed them and said that it was really imperative that someone come up to my room they said they would send someone up. By the time I got back from the city around 3:00pm nobody has cleaned the room. When I went down to talk to them, the staff didn't apologize but said they would send someone down later. I just got back to the room again and it's about 10:00pm and the room still hasn't been cleaned. The staff was super unhelpful during my stay and I would not recommend staying here.

Great service for check in!

Service is good,but the sound insulation need to be improved.

그냥 딱 다운타운에 하루 이틀 묵기 좋은 호텔이요. 깨끗하고 cozy 했습니다. 위치가 좋아요. 앞에 오헤어 공항 가는 blue line - Monroe station 있어서 저는 마지막 하루 여기서 묵었네요.