Anonym bruger
23. april 2025
The Hotel located a bit far away from downtown and I stayed at the hotel for 3 nights and 4 days. My first impression for this hotel was bad. They are not welcoming to guests and most of staff can not speak English. The next thing is they attached the hotel lobby and cafe. At first I couldn’t find where I have to check-in because there is no direction to the lobby. They wrote a tiny letter on the window and it’s a bit awkward. The lady at the reception is no smiling to guests and I saw she doesn’t even pay attention to the guests who check out. Because she have to do pair work the receptionist and barista. The room space is wide but the facilities are old. The old refrigerator has to plug on all the time and if you don’t a lot of ice are melting on the floor. In addition, the toilet is not clean and too old. The water heater doesn’t work well and the hot water always come out first. The TERRIBLE thing is the air-conditioner, when you open the air-con after some minutes the water are dropping from the pipe line. l have informed to the reception to fix the air-con and they said the technician team will come fix later. However, nobody come to do the service before the check-out day. It was pretty annoying. The breakfast is a cup of coffee and one panner roll for each person. The coffee taste is really bad and I chose to drink Milk.The room view seem like tranquility and natural beauty. In reality, the hotel is located beside the highway so, the car and motor bike are noisy. There is no bellboy and after you check-in you have to go find your room by yourself with your luggage. The housekeeping are blocked the bed sheets and their cleaning elements at the stair case. I couldn’t consider how to exit if emergency happened. Otherwise, the elevator is too old and it’s shaking sometimes. I understand that it budget hotel, however it has too much inconvenience in there. Overall, I want to rate the hotel 1.5 star and I felt the room fee is not worth. This is my honestly review based on my 4 days and 3 nights experiences. Thus, l would recommend to choose something better.
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