The Empress Chiangmai

Mit værelse var et sammenhængende rum. Jeg var meget heldig at bo der i 3 dage. Værelset ved siden af ​​var ikke støjende. Morgenmaden har en masse variation, Frugter er også forskellige, inklusive mango. Jeg ønskede at værdsætte portneren og klokkeren, de betjener gæster meget ansvarligt.

We stayed 5 nights at the Empress Hotel, and location is ok, as there are tuc tucs at the end of the street that can take you anywhere. The feel, decor, facilities, smell are all old-style, but it was fine for us, as we spent most of the say out of the hotel and the price was decent for what you get. Breakfast was reasonable, including fresh fruit and salads, good bacon, not good coffee. Check-in and check-out was quick and smooth, and they put us in connecting rooms with two single and one king bed per our request, which was good customer attention. Rooms were quiet, decent size except the bathrooms. The fitness room, well, at least they have one but please, if you have one, keep it maintained ! Only two of around 10 cardio machines were in working order - just fix them - and give the equipment a clean and over haul, add a few mats, towels, waters ... My recommendation is to make a few investments to improve things like a proper coffee machine, fitness room refurbish, room decor, and ensure an english-speaking manager walking around to be "visible", greeting the guests, ask how things are, and helping to guide his/her staff to become fully autonomous in improvements. The housekeeping team were very good and worked hard and all day. I would recommend the Empress, but they need to start to catch up to other hotels and what international visitors are expecting.

Very nice hotel. Welcome snacks box is given to all the hotel guests. Fruits plate is provided.Live music band is in the bar which is very entertaining and took us back to our younger days.Breakfast is also very good. It's typically 4 stars hotel. If you want to have quiet atmosphere and stay in the central night bazar, I would recommend to choose,The Empress Hotel Chaing Mai.