Premier Inn Chester (Railway Station)

Overall a nice central hotel ,quiet well run establishment ,on arrival I enquired about car parking facilities as on the premier in site that was advertised on trip dot com it read that parking was free,I was told parking was payable by the staff on reception,which if had I known I would have arrived by train as I was staying 3 nights and this added an extra 36 ish pounds on top off my room fee.

This hotel is in a great location for Chester City centre and the train station. The room was clean and staff were courteous and helpful.

Excellent stay. Enjoyed it.

Convenient for the station and city centre. Smaller Premier Inn with just three floors and our view was to the main road. No noise issues. We had a plus room and only issue was one set of towels (quickly supplied with a second set) and a mirror light not working. Able to do early check in to make the most of our stay. Had breakfast which was up to the usual standards and filled us up for the day ahead. Plenty of good places to eat so didn’t try evening meal. Room was ok although reliance on air con for ventilation. Left bags with the hotel on checkout to make the most of our final day. Have seen mention of the need to use subways to get to town. Or back to the hotel..however You can cross the roads instead or even go down the canal to reach the other end of town where The Lock Keeper pub is, near Tesco. Didn’t feel unsafe walking back at night when not using the subway.

Very good location, excellent team, well run. Couldn't fault it, secure parking available on site. Good choice of food and drink.

Poor stay, but not horrendous. The main room itself was clean, which is the most important thing, so that was fine. The shower screen had the seal where it joins the bath missing. This meant the shower flooded the bathroom pretty bad every use. I flagged this up to reception the first time this occurred and got spare towels to put on the floor, but no actual fix was offered or new room etc, so manageable but not great when paying £306 for two nights. The room had a smokey smell too and the pillows were flat and only one layer with no spares, nothing like proper premier inn pillows that I actually have at home. No ironing board or iron in room and when I got one from downstairs it had no padding at all so would ruin clothes. Breakfast was not great. Paid and was told to find a table for 2. There were 4 or 5 available, all full of dirty plates and food and liquid all over them. Had to clear and clean myself. Then there was no cold milk with the cereal, all empty and no milk in the coffee machine so could only have black coffee, no cappuccinos etc. Wouldn't recommend this particular Premier Inn again and even worse that I'm down £306 for 2 nights for a poor experience.