The location is good, room was outdated and found pieces of plastic wrappers on the floor upon arrival. The food was just ok, shame the canal boat restaurant was closed when we were there. There is no soundproofing so you can hear everything from the adjacent rooms. The pool area is lovely, made some use out of the pool, jacuzzi and steam room (they also have a sauna) most staff are nice and helpful, one or two were a little rude. The room decor was very outdated and it was quite small too but it was fine for us as we were out most if the day, not shown on the website though. We went during the week of the chester races so prices were a bit high for what we got. If I was to return I'd want a nicer room in a quiet spot where you can't hear everything. Overall everything was about average for a 3 star hotel.
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