Comfort Inn Philadelphia International Airport West

這個酒店真是太差了，房門鎖都破損了，感覺使勁一推就能打開，前台服務員更差勁，信用卡機器壞了要手動輸入信用卡訊息，他輸錯了號碼説讓我給銀行打電話，真是無語，讓他再試試一副不情願的樣子，然後再輸一遍就通過了，酒店就在一個消防站旁邊，美國的消防車出警次數特別多，窗户不隔音，半夜被和早晨都被消防車巨大的噪音打擾。給安排到電梯門口的房間，早上被電梯蜂鳴聲吵醒，應該是有人長時間阻擋電梯，電梯警報聲，太差勁了

This place is the worst place to stay the rude and obnoxious front desk agent in non responsive and does not cater to anyone of color. The hotel rooms are never clean in spite of seeing housekeeping in the hallways. If you book a room for more than one night the housekeeping doesn’t clean the rooms. Th ceiling are old and the paint is peeling off of the walls never book room 417. We booked the room and spilled something on the comforter and sheets and our bed was made the next day with soiled sheets. Does the Hotel have a certificate of occupancy. Also the fire alarms are broken and go off all times of the night. When requesting towel service the agents deliver them to the door almost throwing them at you. Please don’t stay at this dirty run down establishment. Showers are often dirty and you have to ask them for air freshener.

Despite some positive aspects, this hotel literally stunk (see below). Positives: Due to our 10pm arrival, the delightful driver of hotel shuttle that picked us up from the nearby airport actually took us to a local sandwich convenience shop for late dinner takeout. Also, the parking is ample and location was perfect for our family event. Double room was well-sized, clean and comfortable. Beyond that, MANY negatives: No luggage racks available. We had to set up ironing board to place our suitcase. The world’s smallest bathroom vanity. On top of which the bathroom door hook was missing for hanging robes, towels, etc. Room security lacking and poor follow up from front desk to fix entry door’s security latch. Broken room phone that was never fixed or replaced, requiring us to communicate with desk via cell. HORRIBLE breakfast with no walkable alternative restaurants. Plus they watch you to make sure you don’t remove items from dining area. Rude and unresponsive front desk daytime clerk. Although she said otherwise, she did not actually convey our minor repair needs to housekeeping until I made her contact them in my presence. Worst of all for me: Constant and PERVASIVE STENCH OF SMOKE in hallways, lobby, dining area, although not in our room. All in all recommendation: STAY SOMEWHERE ELSE!

I booked this hotel online and upon arrival I could tell this was not my kind of place. The signs posted everywhere about no public restrooms, no smoking, no vaping, video surveillance, etc gave off a bad vibe. I refused to stay here as a single woman and left.

Hard no. If you had hot water for a shower, it would be better. This place is just a little clueless. Whatever you ask for upfront on your reservation will be disregarded. This is perhaps the hotel with the worst breakfast I've seen in years. It's disrespectful.

A decent place to stay near the hotel. The hotel as clean and comfy. The morning breakfast was good. Easy access to major highways. it would be helpful to have more eating options nearby but has few places to eat at walking distance. The area is safe.

I have been visited this hotel after 2 years, and pretty surprised to see the way it has changed. The rooms are beautiful and cozy. The staff was one of the most friendliest and beyond my expectation. I was thrilled to see the warmth at the hotel while check-in process. It was really a budget friendly hotel and only 15 mins drive from the airport. Absolutely recommended 👌🏻

Perks of the hotel are few but are: free hotel shuttle, free breakfast 6-9am, small business center with a printer, mini fridge in room, and nice bedside table fixtures. The walls and sheets have many stains. Overall, the place needs quite a bit of maintenance, particularly the photos I posted of 2 door knobs heavily damaged on my hallway. Many door surfaces were also dented as if there are struggles for forced entry. I had seen comments online about a smoke smell that I assumed was temporary if they had a neighbor smoking, but there is a prevalent smoke smell in common places, like the elevator and hallways. The lobby gives a nice appearance at a quick glance but is cheaply decorated. The price is low to stay here, and you do get what you pay for. The front desk does not give a professional appearance and has many ripped paper signs taped up. This Comfort Inn was farther from the airport than I was expecting as you pass like every other hotel chain on the way there (several exits). The free hotel shuttle was pretty prompt to the baggage claim area, but the shuttle itself wasn't in the nicest condition in the interior or exterior. The exterior of the hotel building looked nice. The location immediately neighbors Widener University and a fire station. I did think traffic and hotel patrons (on a Saturday night) were noisy up to 2am.

Do not visit this hotel!!!!! Comfort Inn shuttle service did not pick me up. The hotel made me stand at the airport for over 4 hours, and still didn't come and pick me up. I called more than 5 times, the staf member Rose Brown was VERY RUDE and DISRESPECTFUL! She hanged up the phone in my ears. Eventually I took an Uber to the hotel. At the hotel I asked to talk to the manager to file for complain. Then they told me the manager will call back.. He never did. The hotel staff at the counter was very disrespectful and lied about that there is no manager at duty. They gave me a dirty room. Everything is bad, I'm sad! Worst hotel service!!!!!