Arlene H
28. juli 2024
Despite some positive aspects, this hotel literally stunk (see below). Positives: Due to our 10pm arrival, the delightful driver of hotel shuttle that picked us up from the nearby airport actually took us to a local sandwich convenience shop for late dinner takeout. Also, the parking is ample and location was perfect for our family event. Double room was well-sized, clean and comfortable. Beyond that, MANY negatives: No luggage racks available. We had to set up ironing board to place our suitcase. The world’s smallest bathroom vanity. On top of which the bathroom door hook was missing for hanging robes, towels, etc. Room security lacking and poor follow up from front desk to fix entry door’s security latch. Broken room phone that was never fixed or replaced, requiring us to communicate with desk via cell. HORRIBLE breakfast with no walkable alternative restaurants. Plus they watch you to make sure you don’t remove items from dining area. Rude and unresponsive front desk daytime clerk. Although she said otherwise, she did not actually convey our minor repair needs to housekeeping until I made her contact them in my presence. Worst of all for me: Constant and PERVASIVE STENCH OF SMOKE in hallways, lobby, dining area, although not in our room. All in all recommendation: STAY SOMEWHERE ELSE!
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