SpringHill Suites Chesapeake Greenbrier

maid service was difficult to coordinate. no change of sheets in two weeks. towels once. Staff was super friendly. comfortable room. very nice stay overall

Need a New bed in Room Service was fabulous and breakfast offered was great! The room was clean and bathroom too. The King size bed was Horrible! It had big slumps in the middle of the bed and caused me to sleep at an angle. Woke up many times in the night and neck hurt every morning. was not happy.

The staff were very friendly and helpful. The room was clean as well as the bathroom. I have stayed here before and will stay again when in the area.

Phone didn’t work in room. Bed linens and pillows as well as the couch in the room soiled. No hand soap in the room. Near the elevator was the pool, water on the tile floor and in the elevators not safe and never cleaned up timely. The breakfast offered was the usual breakfast you find at most hotels but we went off site because the first day the food was not good.Staff answered our issues and tried to make sure we had everything we needed. Although next time we’ll stay elsewhere.

Everything was wonderful with exception of the air conditioning wasn’t working.

Overall the stay was good. The shower door leaked and there was mold around the edges. They had to fix the shower head because it was shooting water up and down and all around. They were quick to fix and accommodate what they could. All the staff is very friendly and helps as best they can. The couch had some spots on it that i used a washrag to clean before sitting on it. Could have paid a little better attention when cleaning.