Holiday Inn Express Chennai OMR Thoraipakkam

Didn’t change the bedding, didn’t clean the trash bin out, toilet didn’t wash and when ask they didn’t bother to listen. Toilet flush water flow out to the hotel corridor. Awful service

Carpets and couches in reception area were filthy. Dinning are had cockroaches crawling on the walls. Towels were dirty white in colour, did not look like I t was washed properly .

While I am staying in the hotel I don't like the receptionist's behaviour. She doesn't know how to greet customers showing her rude face. And while living in the room I ring the reception that I need 2 plate to eat food they said they will bring but I waited for a long time finally I went down to the kitchen area and got the plate. In my room the shower as been broken. Before letting the customer in, the inspection team needs to check everything after that they need to allocate the room for the customer.