Gæstebruger
5. januar 2025
We booked a double double room but then upgraded to family room (please note:family rooms are allowed to smoke I heard). The first room we assigned gave a strong lingering cigarette smell, when we asked to change, they immediately open another rooms for us to smell (two members of my family have very strong smell that would make them sick often). Service was wonderful since arrival. They have free coffee and tea at the lobby. Free laundry room with dryer as well. The breakfast was wonderful too, our family always love a great breakfast in China. Mostly Chinese style, but they try to cater others with breads and jams, fruits, and milk. Location is very convenient, lots of local good food nearby. The receptions are very attentive. We needed help since our luggage's lock was broken, and they send someone immediately the next morning to help ( it was already night time when I asked for help). We stayed during Christmas, on Christmas eve, each of us were given a bag with an apple inside. When we checked out on the 25th my kids were given panda dolls and apples plus a bottle of mineral water for out train trip to another city by 小何, such a warming and wonderful service we received, made our Christmas in China beautiful
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