Marcelo Alexis Norambuena Sepulveda
20. april 2025
First of all, I'd like to emphasize that you must contact this property's customer service via WeChat! This property doesn't have a reception desk; you must request an access code to access the rooms, which can only be obtained by contacting them via WeChat. Managing payment via Trip doesn't allow you to access the room access code or the property's customer service channel, which leaves you high and dry despite paying them. In my case, I had to contact Trip's customer service, who were able to connect me with the property while they found me another similar accommodation (Trip's customer service is always excellent). Aside from this mishap, which took me two hours to resolve, I must say it's a good accommodation—safe, spacious, and convenient for travelers visiting Chengdu for a short time. I enjoyed my stay.
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