For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.7
Renlighed4.7
Filtrer efter:
Sortér efter:
Alle anmeldelser(1670)
Positive anmeldelser(1627)
Anmeldelser med billeder/video(324)
Stilfuldt miljø(221)
Nemt at komme rundt(167)
Roligt og behageligt(158)
Venligt personale i receptionen(119)
Fremragende design(86)
Store værelser(86)
Tæt på metro(76)
Lækker morgenmad(42)
Negative anmeldelser(43)
Gobey
Huixin Family Room (Smart Drying Washing Machine)
Overnattede i aug. 2024
Familie
1 anmeldelse
1.7/5
Slået op den 2. okt. 2024
The place needs a good scrub down from ceiling to floor. The shower is leaking and mouldy. There's suspicious dry remains of white liquids here and there. Suspicious drip marks of liquids on panels near the bed... probably left over from the hourly rental guests.I guess the cracked toilet leaks...who knows? Staff are apathetic. Other than that the room was just generally below expected
Oversæt
6/8
Svar fra overnatningssted: Dear guest: Thank you very much for choosing our accommodation and taking the time to share your stay experience. We deeply apologize for the room condition you described, which clearly did not meet the quality of service we expected to provide to you. We are very sorry about the cleaning issues you mentioned from the ceiling to the floor, as well as the leaking and moldy shower area, white liquid residue, and liquid dripping marks on the panels near the bed. These issues should not have happened, and we sincerely apologize for this. We understand that this is a very unpleasant experience for you, and we have an undeniable responsibility for it. We attach great importance to the feedback you mentioned regarding the issue of guests renting by the hour. We will immediately conduct a thorough inspection and cleaning of the room to ensure that all areas meet our hygiene standards. At the same time, we will also strengthen the management of hourly rental services to ensure that all guests comply with our regulations and maintain the cleanliness and hygiene of their rooms. We have arranged a professional repair team to urgently repair the leaking toilet and will conduct a comprehensive inspection of the room to ensure that there are no other potential issues.We are well aware that this stay did not meet your expectations, and we will strengthen employee training to enhance their service awareness and sense of responsibility, ensuring that similar issues do not occur again. We sincerely apologize for any inconvenience caused and thank you for your feedback. We look forward to your next stay and have the opportunity to provide you with better service. If you have any questions or need further assistance, please feel free to contact us at any time. Wishing you all the best!
Gæstebruger
Gæsteværelse (dobbeltseng)
Overnattede i jul. 2024
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 14. aug. 2024
The hotel is quite well located
The atmosphere is very zen as described in the ad
I had a good time in this hotel, I highly recommend
Oversæt
Svar fra overnatningssted: 非常感謝您的誇讚,您的話語似靈動音符,奏響我們服務的樂章。得到您的認可,小棲和小夥伴們很開心,在我們成長的過程中離不開您的支持和鼓勵。我們一定再接再厲,為您提供更加貼心的服務。期期待您的再次光臨,謝謝!祝您生活愉快,平安健康
Dandoval
Suxin Double Bed Room (Smart Drying Washing Machine)
Overnattede i dec. 2024
Solorejsende
21 anmeldelse
4.7/5
Vidunderligt
Slået op den 13. jan. 2025
Another great stay at this hotel. Every time I've stayed it's clean and have friendly staff. Definitely recommend.
Oversæt
Svar fra overnatningssted: 尊敬的賓客:很高興您在酒店和您的朋友們度過了一個美好的假期,您的點評是對我們 服務最佳的肯定與鼓舞。我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨!
Yee kuan
Huixin Family Room (Smart Drying Washing Machine)
Overnattede i nov. 2024
Familie
3 anmeldelse
2.0/5
Slået op den 25. dec. 2024
Next to the hotel there is family mart and a supermarket, opposite also many eateries that you can have breakfast. Location is about 10 mins walk to train station. Hotel only provide one bottle mineral water per day and minimal toilet papers which you need to request for additional. The staffs not so friendly though.
Oversæt
Svar fra overnatningssted: Dear guest: Hello, we are very sorry for the unpleasant stay experience you had. We have always been committed to providing guests with a home away from home service experience. If you need additional daily guest supplies, you can call the front desk for help. We will also serve you as soon as possible. For some staff's service attitude issues, we have conducted a staff meeting and self inspection and self correction to adjust and optimize. We hope to gain your understanding and continue to improve. We apologize again and hope that it will not affect your happy trip to China. Wishing you all the best!
Lee
Suxin Double Bed Room (Smart Drying Washing Machine)
Overnattede i apr. 2024
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 2. jun. 2024
Absolutely delightful hotel with a peaceful atmostphere. Nicely decorated, clean, affordable and staff friendly. Centrally located for easy access to trains, food & sightseeing attractions.
Would return to this hotel on next trip to Chengdu.
Oversæt
Svar fra overnatningssted: 親愛的貴賓,感謝您入住成都皈徠棲酒店!得到您的認可,小棲和小夥伴們很開心,在我們成長的過程中離不開您的支持和鼓勵。我們一定再接再厲,為您提供更加貼心的服務。期期待您的再次光臨,謝謝!祝您生活愉快,平安健康!
Sin Yann
Pleasing Family Room (Table Interactive Projection + VIP Entertainment + Smart Drying Washing Machine)
Overnattede i okt. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 25. nov. 2024
Value for money. Just 1 stop from chunxibroad Subway. The closest subway is 7 minutes walk away. Along the walk, there are many eateries and even a bbq stall just outside the hotel. There are 2 convenient stalls just around the corner of the hotel. We loved that it has 3 beds in 1 room and provide washing machine for use.
Oversæt
Svar fra overnatningssted: 您好!非常感謝您入住酒店並給予高度的評價,酒店每一個 板塊都在不斷 努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可, 我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待 您的再次光臨!
Axelle
Chanju Double Bed Room (Smart Drying Washing Machine)
Overnattede i okt. 2024
Solorejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 15. jan. 2025
Clean spacious and beautiful room. Great hotel next to the FamilyMart on the street. Near the bus station if you want to discover the surrounding of sichuan.
Oversæt
Svar fra overnatningssted: 尊敬的賓客:很高興您在酒店和您的朋友們度過了一個美好的假期,您的點評是對我們 服務最佳的肯定與鼓舞。我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨!
JCJY
Chanju Double Bed Room (Smart Drying Washing Machine)
Overnattede i maj 2024
Solorejsende
3 anmeldelse
4.7/5
Vidunderligt
Slået op den 2. jul. 2024
Very comfortable, would stay again when back in Chengdu 👍🏼👍🏼
Oversæt
Svar fra overnatningssted: 親愛的客人,您的肯定如冬日暖陽,温暖我們的心房。我們將竭盡全力,把這份美好延續。皈徠棲酒店期待與您再度攜手,祝您生活美滿,諸事順心。
Kimia.m
Suxin Double Bed Room (Smart Drying Washing Machine)
Overnattede i jun. 2024
Solorejsende
8 anmeldelse
5.0/5
Enestående
Slået op den 11. jul. 2024
very calm and good area, easy access to tourist areas
Oversæt
Svar fra overnatningssted: 親愛的客人,您的肯定如冬日暖陽,温暖我們的心房。我們將竭盡全力,把這份美好延續。皈徠棲酒店期待您的再次光臨,祝生活愉快!
Carmenlsw
Chanju Double Bed Room (Smart Drying Washing Machine)
Overnattede i sep. 2024
Par
5 anmeldelse
4.0/5
Meget god
Slået op den 30. okt. 2024
Location is good, very convenient. Walking distance to Xinnanmen Metro, there’re a lot of eateries around. The hotel is quite old but overall is good.
Oversæt
Svar fra overnatningssted: 您好!非常感謝您入住酒店並給予高度的評價,酒店每一個 板塊都在不斷 努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可, 我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待 您的再次光臨!
Gæstebruger
Chanju Double Bed Room (Smart Drying Washing Machine)
Overnattede i sep. 2024
Familie
1 anmeldelse
3.7/5
Slået op den 21. okt. 2024
While the location of the hotel is really convenient, the hotel staff at the reception were not particularly friendly. The treatment and responses that we received were of subpar standard. The lobby smells of cigarette smoke most of the time. The room that we stayed in has no good ventilation system (room without window). On a positive note, one of the cleaning ladies was actually very friendly and always greeted us whenever we walked past her.
Oversæt
Svar fra overnatningssted: Dear guest: Hello, thank you very much for taking the time to provide us with feedback. We deeply apologize for your stay experience this time. We attach great importance to the service attitude of the front desk staff and will immediately investigate and strengthen training to ensure that every employee can serve guests with a warm and friendly attitude. There is a problem of smoke odor in the lobby, and we will strengthen management and supervision to ensure strict enforcement of smoking bans and create a fresh and comfortable environment for guests. We deeply apologize for the poor ventilation in your room. We will consider renovating the room or adding air purification equipment to improve ventilation and air quality.I am glad to hear that you are satisfied with our cleaning lady. Her friendly attitude is a valuable asset to our hotel. We will encourage all employees to learn from her and provide more warm service to customers. Thank you again for your feedback. We will continue to strive to improve our service quality and hope to have the opportunity to serve you again. Wishing you all the best!
Jolyee Yap
Gæsteværelse (2 senge)
Overnattede i sep. 2024
Rejs med venner
1 anmeldelse
4.5/5
Fantastisk
Slået op den 12. okt. 2024
The location is expert, near to all tourist spot, nearest bus station is just 5 mins walk away. Consider a quiet and peaceful neighbourhood.
Oversæt
Svar fra overnatningssted: 非常感謝您的誇讚,您的話語似靈動音符,奏響我們服務的樂章。得到您的認可,小棲和小夥伴們很開心,在我們成長的過程中離不開您的支持和鼓勵。我們一定再接再厲,為您提供更加貼心的服務。期期待您的再次光臨,謝謝!祝您生活愉快,平安健康
Carmen
Suxin Double Bed Room (Smart Drying Washing Machine)
Overnattede i aug. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 4. okt. 2024
Calm and restful hotel. We are able to recharge and go through the days in Chengdu. Recommended!
Oversæt
Svar fra overnatningssted: 您好!非常感謝您入住酒店並給予高度的評價,酒店每一個 板塊都在不斷 努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可, 我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待 您的再次光臨!
Kiaolui
Chanju Double Bed Room (Smart Drying Washing Machine)
Overnattede i aug. 2024
Par
3 anmeldelse
1.5/5
Slået op den 20. sep. 2024
There is not much ventilation in the room. Generally quite stuffy most of the time. The smell is horrible
Oversæt
Svar fra overnatningssted: Dear guest: Hello, Xiaoqi attaches great importance to your feedback. We take the room ventilation issue you mentioned very seriously. I'm sorry for the uncomfortable experience you had. We will check the ventilation system of the room as soon as possible and take measures to improve air circulation. At the same time, we will strengthen the cleaning work of the room to ensure a fresh odor. Thank you for your valuable feedback. Your satisfaction is our greatest pursuit, and we hope to bring you a better experience next time! Wishing everything all the best!
Supisara
Suxin Double Bed Room (Smart Drying Washing Machine)
Overnattede i sep. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 13. okt. 2024
Staffs were nice and very helpful even I don’t speak the language. Room was also great!
Oversæt
Svar fra overnatningssted: 您好!非常感謝您入住酒店並給予高度的評價,酒店每一個 板塊都在不斷 努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可, 我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待 您的再次光臨!