For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering9.4
Faciliteter9.0
Service9.0
Renlighed9.5
Filtrer efter:
Sortér efter:
Alle anmeldelser(675)
Positive anmeldelser(659)
Anmeldelser med billeder/video(212)
Venligt personale i receptionen(86)
Lækker morgenmad(78)
Fremragende til børn(50)
Tæt på metro(42)
Fantastisk swimmingpool(19)
Udsigt til have(13)
Familieaktiviteter tilgængelige(6)
Negative anmeldelser(16)
sarun sa
Deluxe-værelse med 2 senge
Overnattede i maj 2023
Familie
14 anmeldelse
10/10
Enestående
Slået op den 23. jun. 2023
We stay with our daughter , She love big views and automatic system of room
Room is best , service is great
We can go to supermarket in 5 minutes from room door is awesome
Oversæt
Svar fra overnatningssted: Dear guest, thank you for choosing to stay at the Tivoli Chengdu at Cultural Heritage Park. We are honored to see that you appreciate the hotel's environment and services and we will continue to provide high-quality service. We are also grateful that you have shared your liking with everyone. We look forward to welcoming you and your daughter back to the Tivoli Hotel. Best wishes~
Gæstebruger
Deluxe-værelse med 2 senge
Overnattede i jul. 2023
Familie
2 anmeldelse
10/10
Enestående
Slået op den 13. aug. 2023
We had an excellent stay . Beautiful and Elegant space . Very kind and helpful staff.
Oversæt
Svar fra overnatningssted: Warm greetings from Tivoli Chengdu at Cultural Heritage Park! We are honored to see you give us full marks for our service and environment! We are grateful for your full support and love for the hotel, and we will continue to maintain high quality and excellent standards of customer service, and do our best to create a comfortable and cozy stay for every guest, the hotel sincerely look forward to your arrival again! Wish you a happy life!
Gæstebruger
Overnattede i maj 2023
Rejs med venner
16 anmeldelse
9.5/10
Vidunderligt
Slået op den 2. aug. 2023
Very big room, more like a luxurious apartment. Quite far from the city center but there are a lots of public transportation.
Oversæt
Svar fra overnatningssted: Dear guest, WelcomeHome~Thank you for choosing to stay at oaks Chengdu at Cultural Heritage Park. We are honored to receive your recognition for our services and facilities. The apartment is located in the Chengdu Intangible Cultural Heritage Expo Park and is a 2-minute walk to Metro Line 4. It is only 12 kilometers away from Shuangliu Airport and has convenient transportation; We look forward to your next visit and wish you a pleasant journey~
Gæstebruger
Overnattede i maj 2023
Forretningsrejsende
8 anmeldelse
10/10
Enestående
Slået op den 21. aug. 2023
We were upgraded to a junior suite without extra charge. Very nice room and clean however the curtain closes and open by itself
Oversæt
Svar fra overnatningssted: Warm greetings from Oaks Chengdu at Cultural Heritage Park! We are honored to see you give us full marks for our service and environment! We are grateful for your full support and love for the hotel, and we will continue to maintain high quality and excellent standards of customer service, and do our best to create a comfortable and cozy stay for every guest, the hotel sincerely look forward to your arrival again! Wish you a happy life!
Gæstebruger
Deluxe-værelse med queensize-seng
Overnattede i maj 2023
Forretningsrejsende
2 anmeldelse
10/10
Enestående
Slået op den 22. aug. 2023
aaaaaaa
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!一條來自成都非遺博覽園緹沃麗酒店的問候!看到您給予我們的讚譽,讓我們倍感榮幸!感恩您對酒店的滿分支持和厚愛,我們也將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗,酒店竭誠期待您的再次到來!祝您生活愉快!
Svar fra overnatningssted: 尊敬的客人:您好!非常感謝您能夠選擇入住我們酒店,感謝您願意抽出您的寶貴時間來為此次體驗做出反饋!對於您在入住期間遇到的服務與設施問題,我們深表歉意。我們也第一時間向相關部門瞭解情況,目前已針對餐廳服務流程、員工溝通技巧展開專項培訓,並對客房淋浴設施進行全面檢修。您的體驗未達預期,我們深感愧疚。感謝您的監督,我們會持續改進,再次向您致以誠摯的歉意,您的信任對我們至關重要。期待在未來還能有機會重新為您提供優質服務,祝您生活愉快,萬事順遂!
Svar fra overnatningssted: 尊敬的賓客,感謝您抽出時間分享入住體驗!非常高興房間的設施與衞生、服務團隊的用心能得到您的認可,為您調整房間朝向並升級房型是我們應該做的,希望新房間能讓您住得更舒心!關於行政酒廊的反饋,我們已高度重視,種類有限與較早閉店確實影響了您的體驗,我們也將同相關部門負責人反饋,並結合實際情況做出相關調整。您的寶貴意見是我們改進的方向,後續若有需求,歡迎隨時聯繫我們。期待再次相遇時,能為您呈現更完善的服務與體驗,祝您生活愉快!
Svar fra overnatningssted: 尊敬的客人,您好!非常感謝您選擇我們酒店並分享您的入住體驗!我們由衷地高興您對酒店的環境、交通便利性以及房間設施都給予了高度評價。前台小哥為您升級套房,讓您擁有更加寬敞舒適的空間,這正是我們努力為每一位客人帶來的特別驚喜。得知房間既現代又温馨,窗外景緻宜人,床品舒適,淋浴水壓也令您滿意,保潔團隊的熱情服務同樣獲得了您的認可,這讓我們深感欣慰。對於早餐時段在客流量大時食物補充不夠及時的問題,我們已經記錄下來並會立即加強管理和協調,確保後續能夠迅速響應,為客人提供始終如一的優質餐飲體驗。再次感謝您的好評,您的支持是我們前進的動力。期待您的再次光臨,我們將持續為您打造更完美的入住之旅!
Svar fra overnatningssted: 尊敬的客人,您好!非常感謝您選擇緹沃麗酒店,並且不吝分享如此精彩的入住體驗!我們源自葡萄牙,一直秉持着品牌對品質與服務的高要求,很高興酒店大氣的外觀、整潔的房間能讓您滿意。前台小白和 Kevin 能為您提供貼心服務,還為您免費升級房型並送上早餐,這正是我們希望傳遞給每一位賓客的温暖與關懷。得知您在安納塔拉 spa 度過了一段愜意時光,舒適到入睡,我們倍感榮幸。您的推薦是對我們最大的認可,緹沃麗酒店期待再次為您服務,願您未來的每一次入住都同樣精彩!
Svar fra overnatningssted: 尊敬的客人,您好呀!非常感謝您對我們酒店的評價,能得到您對親子房和服務態度的認可,我們真是太開心啦。同時,我們也特別感謝您指出我們存在的不足之處,您提到的早餐、歡迎水果、公區和親子活動的問題我們都一 一記下來啦。伴隨著兒童樂園的修善,後續從菜品的選擇、水果的品質、公區的優化以及親子活動也會持續完善及提升。我們決心要讓每一位入住的客人都能感受到我們的用心和努力,尤其是像您這樣帶着寶貝的親子家庭。期待您再次光臨,見證我們的成長和進步哦。