Hampton by Hilton Chengdu Chunxi Road

Hampton by Hilton Chengdu Chunxi Road anmeldelser

Hampton by Hilton Chengdu Chunxi Road

2-7F, No.68 Huaxing Main Street, Jinjiang District, Chengdu, Sichuan, ChinaVis hoteloplysninger
Hampton by Hilton Chengdu Chunxi Road
Hampton by Hilton Chengdu Chunxi RoadHampton by Hilton Chengdu Chunxi RoadHampton by Hilton Chengdu Chunxi Road
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Gæsteanmeldelser

9.3/10
Enestående
10961 anmeldelse
Bekræftede anmeldelser
Placering9.3
Faciliteter9.1
Service9.5
Renlighed9.4
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Alle anmeldelser(10961)
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Venligt personale i receptionen(2282)
Lækker morgenmad(2184)
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Praktisk for shopping(557)
Beliggende i centrum(323)
Fantastisk restaurant(282)
Fantastisk kaffe(256)
Tjeneste for levering af bagage(108)
Negative anmeldelser(119)
Sa.Sa
2 Enkeltsenge Superior Værelse
Overnattede i jul. 2025
Familie
3 anmeldelse
8.5/10
Meget god
Slået op den 18. aug. 2025
First stop for Chengdu. Due to a 13 hr delay at Hong Kong, we didn’t arrive at the hotel until 1am. We messaged the hotel in advance to ask about check in time and they promptly responded. The hotel was very clean and tidy. We stayed on the 2nd floor and it was relatively quiet. The location was good and it was easy to catch a taxi outside. Breakfast wise, there were a range of selections of pastries, dumplings, steam buns, cereal, toast, sausages, bacon and drinks. There were also freshly made noodles. My kids were given a free mini blind box during breakfast too, which they really enjoyed. Unfortunately, my son left it on the bed on the day we left. Reception staff spoke limited English, but it was easy to communicate with translator. There are bottles of water and dispensable drinks in reception provided free of charge. It took under 30 minutes to get to the high speed railway station. We travelled to the panda breeding reserve from here by taxi too. Hailing a taxi wasn’t difficult. You can also use Didi to book too.
Oversæt
6/8
Svar fra overnatningssted: Dear Valued Guest,Thank you for choosing our hotel as your first stop in Chengdu and for sharing your detailed feedback with us. We’re glad that our team’s prompt response regarding your check-in time was helpful and that you found the hotel clean, quiet, and conveniently located. It’s wonderful to know that your children enjoyed the mini blind box during breakfast—we’re sorry to hear it was left behind, but we hope it brought them some joy during their stay! Your compliments about our breakfast selection, including the freshly made noodles, and the ease of transportation (whether by taxi or Didi) are greatly appreciated. We’re also happy that the complimentary water and drinks in the lobby added a nice touch to your experience. While our reception staff may have limited English proficiency, we’re glad that communication was still smooth with the help of a translator. We’ll continue to work on improving our language services to better accommodate all our guests. Thank you again for your stay and for sharing your experience. We hope to have the pleasure of welcoming you and your family back on your next visit to Chengdu!
Luvkermit
Apartment Suite (Double Bed)
Overnattede i mar. 2025
Rejs med venner
4 anmeldelse
10/10
Enestående
Slået op den 26. apr. 2025
Hampton offers a fair breakfast spread, with a slightly stronger emphasis on Chinese cuisine. The hotel is located on the quieter side of Chunxi Road, which made for a more restful stay. Our room was spacious and well-maintained. Overall, a pleasant experience. Special thanks to Lily for her outstanding attentiveness and earnest service during our stay at Hampton. She took the initiative to listen to and take note of our feedback, to ensure we were comfortable for our return leg.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對本酒店如此真實詳盡的五星評價並且配上了比官圖還拍得真實的酒店圖片,讓大家有一種不在現場卻勝似在現場的感覺。希爾頓歡朋全體員工再次感謝您,酒店位於王府井背後,及美食美景一體,是出差旅行的不二選擇,步行地鐵3,4號線市二醫院和春熙路站約8分鐘,到市內旅遊景點均可乘坐地鐵
Gæstebruger
Cozy Apartment (2 Beds)
Overnattede i mar. 2025
Par
1 anmeldelse
2.0/10
Slået op den 9. apr. 2025
This look like 250rmb budget hotel, small room, in trip.com this hotel is new, but i dont think like that. I think the room very old. Just the lobby is nice.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations, We understand that the size of the room and its overall feel are important aspects of your stay, and we apologize for any inconvenience this may have caused. Our lobby is indeed designed to make a good first impression, but we recognize that the guest rooms are equally crucial to ensuring a comfortable and satisfying stay.Please know that we take all guest feedback seriously and are committed to continuous improvement. We will look into the specific issues you mentioned and work on addressing them to ensure that future guests have a more pleasant experience.If there's anything specific you'd like us to focus on or if you have any suggestions for how we can enhance our services, please don't hesitate to let us know. Your input is invaluable to us.Once again, we apologize for the disappointment and hope that you will give us another chance to provide you with the excellent service and accommodation you deserve.Thank you for your understanding and support.Best regards.
liannnn
Cozy Apartment (2 Beds)
Overnattede i apr. 2025
Rejs med venner
20 anmeldelse
10/10
Enestående
Slået op den 18. maj 2025
Stay was comfortable, service is great and location was very convenient!
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!讀着您簡潔卻飽含認可的評價,如沐春風,滿心歡喜。住宿的舒適,是我們為您精心構築的温馨港灣,願能伴您一夜好眠;服務的優質,是我們用心書寫的温暖篇章,希望能為您的旅途增添一抹亮色。位置的便利,恰似城市中的靈動音符,讓您能輕鬆穿梭於繁華與寧靜之間,感受這座城市的獨特韻味。感謝您的認可與喜愛,期待與您再次相逢,續寫更多美好的入住故事。
Jason the great
Værelse med kingsize-seng
Overnattede i jun. 2025
Familie
3 anmeldelse
6.5/10
Slået op den 23. jul. 2025
The TV doesn't have movie channel, all the channel are local. Room ac is not cold enough. Breakfast area is too crowded. Location is perfect, very close to the main shopping and tourist area.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely appreciate your compliments regarding our prime **location**—we’re delighted you enjoyed the convenience to shopping and tourist areas. We regret to hear about the challenges you encountered with the **TV channels**, **air conditioning**, and **breakfast crowding**. Your comments are invaluable to us, and we’ll address these points with our team to improve future guest experiences. For TV entertainment, we’re exploring additional channel options, and our maintenance team will inspect the AC unit to ensure optimal performance. We’ll also review breakfast scheduling to enhance comfort. Your satisfaction is our priority, and we hope to welcome you back for a seamless stay on your next visit. Please don’t hesitate to contact us directly for any special requests.
Anonym bruger
Business Apartment - 1-Room (1 Living Room)
Overnattede i maj 2025
Familie
12 anmeldelse
7.5/10
Slået op den 2. jul. 2025
She’s like a working mom, she takes care of hundreds and thousands of customers everyday. Her work is cumbersome and she can’t handle simple and straight forward requests even if u put in one month notice to her. Due to her commitment, she can’t pay much attention to her house chores, hence the rooms are tidied but it has lost its former glory. Hope she can make time to doll up herself a little. Though she’s not perfect, she keeps up her responsibility, she fed her customers well, the buffet spread is decent. Human traffic is v high here, and the lift service is v slow, so one has to buffer enough time for ur travel. And so her name is Tina. Through it’s not entirely pleasant, I’ll still come back again if needed for it’s location.
Oversæt
Svar fra overnatningssted: 親愛的朋友,能夠陪你度過一段愉悦的旅途休閑時光,我們感到非常的榮幸!同時,對於給你帶來的“小遺憾”,倍感自責,下次您來的時候歡小朋一定為您準備好滿意的房間呢,同時也會加強我們的管理培訓,歡小朋及小夥伴們期待您的再次到來,再一次感受我們的熱情服務,您的5分好評是大家的下一個目標哦!——追求進步的歡小朋
Gæstebruger
Cozy Apartment (2 Beds)
Overnattede i maj 2025
Par
23 anmeldelse
10/10
Enestående
Slået op den 29. jun. 2025
A very nice hotel. They provide a good breakfast and rooms are spacious and quite modern. Xiao Tong (Tokk) was very nice at the front desk. Also Grace (Wang) the auntie was very kind and always made us feel comfortable.
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您下榻成都春熙路希爾頓歡朋酒店。非常榮幸能得到您的肯定,酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!—— ——真誠友好的歡小朋
Wei Quan Kelvin
Cozy Apartment (2 Beds)
Overnattede i maj 2025
Familie
5 anmeldelse
7.0/10
Slået op den 17. jun. 2025
Very good location for people who wish to shop at Chun Xi road. Breakfast varieties was rather poor catering mainly to Chinese taste. If you are a foreigner, might not suit your taste. Room is also very small. Counter staff provide good service.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our location convenient for shopping on Chunxi Road and that our front desk staff provided you with good service—this will certainly motivate our team to continue delivering warm hospitality. Your feedback is invaluable in helping us enhance our guests' experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Best regards
Gæstebruger
Værelse med kingsize-seng
Overnattede i maj 2025
Familie
3 anmeldelse
10/10
Enestående
Slået op den 14. jun. 2025
Pleasant stay with family. Book 4 rooms but 2 rooms at the other side and we no longer able to change in Trip.com anymore. Lily was able to help and provide professional assistance to sort this out for us so that our senior parents can stay at same floor with us. Big room and quite comfortable.
Oversæt
Svar fra overnatningssted: 尊敬的客人,非常感謝您對我們酒店的高度評價以及詳細分享此次入住的愉快經歷。我們十分重視每一位客人的需求,對於您預訂房間時在Trip.com上遇到的無法更改房間的問題,Lily能夠迅速提供專業且有效的幫助,協調安排讓年邁的父母與您住在同一層樓,充分體現了我們酒店員工優秀的服務素養和解決問題的能力。房間寬敞舒適,旨在為客人營造一個温馨、愜意的居住環境。能得到您和家人的認可,我們深感榮幸。期待您和家人下次再次選擇我們酒店,我們將一如既往地為您提供優質、貼心的服務。
Gæstebruger
Cozy Apartment (2 Beds)
Overnattede i maj 2025
Par
1 anmeldelse
10/10
Enestående
Slået op den 12. jun. 2025
The staff at Hampton by Hilton provided excellent service throughout our stay. In particular, Mr. Sky Yie, was truly commendable for his exceptional personal service. His warm, attentive and thoughtful approach has made our stay truly pleasant.
Oversæt
Svar fra overnatningssted: 感謝您用如此細膩的筆觸,為我們勾勒出入住期間的美好畫卷。您的認可,如同一束明亮的光,照亮了希爾頓歡朋酒店前行的道路,讓我們深感榮幸與欣慰。在您停留的時光裏,我們的員工以真誠為墨,以熱情為筆,在服務的畫卷上揮灑着心血。而Sky Yie先生,無疑是這幅畫卷中最靈動的色彩。他以卓越的個性化服務,如春風拂面般温暖着您的心田,讓您的入住之旅充滿了愉悦與愜意。他的每一個微笑、每一次關懷,都詮釋着希爾頓歡朋酒店對服務品質的執着追求。我們將繼續堅守初心,不斷提升服務水準,讓每一位客人都能在希爾頓歡朋酒店邂逅一段難忘的美好時光。期待與您再次相逢,續寫這份温馨的緣分。
Gæstebruger
King Guest Room With Sofa Bed Apartment
Overnattede i apr. 2025
Familie
1 anmeldelse
6.0/10
Slået op den 5. jun. 2025
Cleanliness average. Not very near to chuxi road. Need to walk for about 15mins and is far from chuxi metro station. Breakfast ok, service average. Is an average hotel. Bed and pillow quality are not comfortable more on the hard side.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for staying with us and sharing your feedback. We sincerely apologize for any inconvenience caused during your stay. We have noted your comments regarding **cleanliness, location, and bed comfort**, and will address these areas with our team to improve our services. Your input is invaluable in helping us enhance the guest experience. We hope to welcome you back in the future and provide you with a more pleasant stay. Safe travels!
Kathybabe
King Guest Room With Sofa Bed Apartment
Overnattede i apr. 2025
Solorejsende
8 anmeldelse
8.5/10
Meget god
Slået op den 16. maj 2025
The hotel location is very good and easy to access everywhere . The hotel staff are very helpful . Especially the front desk staff 小泳very helpful .
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!讀到您對酒店入住體驗的認可,恰似春日裏的一縷微風,輕輕拂過我們的心田,滿是欣喜與感動。前台同事的熱情好客,宛如冬日暖陽,為您的旅途增添了温暖與愉悦。我們深知每一次相遇都是緣分,未來定會繼續用心雕琢每一個細節,期待與您再次相逢,續寫美好的入住篇章。
Kok Seng
Cozy Apartment (2 Beds)
Overnattede i okt. 2024
Solorejsende
1 anmeldelse
9.0/10
Fantastisk
Slået op den 15. nov. 2024
My second time staying at this hotel. Breakfast was adequate. Staffs were friendly. Location is excellent with eateries and shopping places nearby. Soundproofing is lacking, especially when your neighbouring rooms close their doors.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay with us again and for sharing your feedback. We are delighted to hear that our staff maintained their friendly demeanor during your stay, and we appreciate your recognition of their efforts. The excellent location, with eateries and shopping places nearby, is indeed one of our key strengths, and we're glad it met your expectations.Regarding breakfast, we're pleased to know that you found it adequate. However, we are always striving to improve and innovate our breakfast offerings. Your feedback will be valuable in helping us enhance our menu to better suit our guests' tastes.We understand that the soundproofing in some rooms may not have met your standards, especially when neighboring rooms close their doors. Please accept our sincere apologies for any inconvenience this may have caused. We have taken note of your feedback and will work towards improving our room insulation to ensure a quieter and more comfortable stay for all our guests.Thank you once again for your valuable insights. We look forward to welcoming you back in the future and providing you with an even better experience.Warm regards,
Anonym bruger
Værelse med kingsize-seng
Overnattede i apr. 2025
Par
2 anmeldelse
10/10
Enestående
Slået op den 13. maj 2025
The hotel manager named ‘Sky’ along with his team were helpful and friendly. The location is good, nearby the shopping area. Overall our stay was excellent.
Oversæt
Svar fra overnatningssted: 您好!感謝您的好評,光陰流轉,韶華如水。歲月如一指流沙緩緩的在指尖流淌。回首過往,輾轉流年。人生就是一-場誤會的修行。一場場遇見,一次次經歷,- -回回懂得,在哪人來人往間,總會有一些感動留存於心。總會有一些牽掛難以割捨,總會有一些回憶刻骨銘心。期待您的再次光臨!
Gæstebruger
Cozy Apartment (2 Beds)
Overnattede i mar. 2025
Rejs med venner
1 anmeldelse
10/10
Enestående
Slået op den 28. apr. 2025
Very good location, best hotel facilities , friendly staff. Fantastic staying experience in Chengdu ! Thank you all
Oversæt
Svar fra overnatningssted: 收到您這麼燃的好評,整個酒店都像被注入了一劑超強活力針,瞬間幹勁十足啦!真心感謝您選擇我們酒店,讓您的成都商務之旅如此完美!下次再來成都,一定要繼續pick我們呀,我們還會給您準備更多商務專屬福利,讓您在成都的每一刻都“火力全開”!