Fairmont Chengdu

Fairmont Chengdu anmeldelser

Fairmont Chengdu

No. 269 Middle Section of Tianfu Avenue, Wuhou District, Chengdu, Sichuan, 610000, ChinaVis hoteloplysninger
Fairmont Chengdu
Fairmont ChengduFairmont ChengduFairmont Chengdu
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1 nat

Gæsteanmeldelser

9.5/10
Enestående
2292 anmeldelse
Bekræftede anmeldelser
Placering9.6
Faciliteter9.5
Service9.5
Renlighed9.6
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Alle anmeldelser(2292)
Positive anmeldelser(2237)
Anmeldelser med billeder/video(639)
Lækker morgenmad(201)
Venligt personale i receptionen(127)
Tæt på metro(118)
Fantastisk til forretningsrejser(101)
Luksuriøst(31)
Fantastisk aftenudsigt(28)
Fantastisk swimmingpool(26)
Negative anmeldelser(55)
Cal S
Fairmont-værelse med kingsize-seng
Overnattede i nov. 2024
Solorejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 23. jan. 2025
Located in a convenient location with foods within short distance. Rooms are well kept with the room service done very thoroughly. Would stay here again!
Oversæt
6/11
Svar fra overnatningssted: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗。酒店位於成都市高新區天府大道中段,步行五分鐘內即可抵達地鐵1號線及18號線世紀城站D口,出行便利。酒店客房温馨、舒適,坐擁迷人的都市美景,希望您喜歡。再次感謝您的下榻,我們誠摯期待您的下一次光臨。
yippi
Fairmont-værelse med kingsize-seng
Overnattede i jan. 2025
Forretningsrejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 26. feb. 2025
Great service and facilities, especially for Shirley and Jack who pro-actively helped with the stay
Oversæt
Svar fra overnatningssted: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗,並給予Shirely, Jack服務工作的認可。希望我們貼心的服務、齊全的配置,以及舒適的環境為您打造了愉悦的入住時光。再次感謝您的下榻,我們誠摯期待您的下一次光臨。
Jessie
Suite med 1 soveværelse
Overnattede i jun. 2024
Familie
12 anmeldelse
6.0/10
Slået op den 13. jul. 2024
Luxury hotel like that doesn’t provide basic amenities eg shower cap, cotton bud is disappointing We asked the hotel to lend us umbrellas at rue lobby but hotel said all rented out, no more.. disappointing also
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience.We are sorry to learn that the recent stay experience fell below your expecation. As part of hotel group commitment and in line with sustainability efforts, hotel is no longer pro-actively provide single-use products, however, whenver necessary, we are pleased to delivery to guest room timely, thank you for your kind understanding and supporting. Meanwhile, we sincerely apologize for lack of umbrellas in Concierge, more backup umbrellas are under purchasing, at the same time, guests are suggested to take the umbrella which has been prepared in guest rooms in advance. Thank you again for your kind review, we look forward to warmly welcome you back in near future.
menghaodong1994
Fairmont To Queen Size Seng Værelse
Overnattede i jul. 2024
Par
27 anmeldelse
10.0/10
Enestående
Slået op den 8. aug. 2024
服务:ok 环境:ok 卫生:ok 设施:ok
Oversæt
Svar fra overnatningssted: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗。希望我們貼心的服務、齊全的配置,以及舒適的環境為您打造了愉悦的入住時光。再次感謝您的下榻,我們誠摯期待您的下一次光臨。
Gæstebruger
Fairmont-værelse med kingsize-seng
Overnattede i aug. 2024
Solorejsende
4 anmeldelse
10.0/10
Enestående
Slået op den 16. sep. 2024
设施:OK 环境:OK 服务:OK
Oversæt
Svar fra overnatningssted: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗。希望我們貼心的服務、齊全的配置,以及舒適的環境為您打造了愉悦的入住時光。再次感謝您的下榻,我們誠摯期待您的下一次光臨。
Gæstebruger
Fairmont-værelse med kingsize-seng
Overnattede i dec. 2022
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 5. feb. 2023
The sales manager Anthony did a great job! He’s professional in what he’s doing, super friendly and caring. He did a great hotel tour to introduce the brand and all the facilities. I love my stay experience there indeed! Also credit to the lovely lady Icy at the reception.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are so thrilled to read that you have enjoyed a marvelous stay with us! Your kind recognition on the friendly service and caring from Sales Anthony and Receptionist Icey has been shared with team members to support their ongoing passion for excellence on our daily offering. Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you a pleasant stay with us! Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!
Gæstebruger
Fairmont-værelse med kingsize-seng
Overnattede i dec. 2022
Forretningsrejsende
10 anmeldelse
6.0/10
Slået op den 17. jan. 2023
for five star hotel this is the worst service we never see it before!!! very bad attitude. the receptionist,contemptuous, arrogant. if you visit ChengDu,please just go to any other hotel except here. otherwise you’ll have a bad time . 如果你想感受五星级酒店应有的一切特别是服务,那么入住这里绝对是一次极其糟糕的体验与选择,整个前台接待人员傲慢无礼,歧视顾客,并且话语中透露着挑逗与无知,语言尖酸刻薄。并且毫无服务意识,对于顾客合理意见也是拒绝接受,并且也不会做出任何反馈与改善。这种服务风格在五星级酒店中真是独树一帜。
Oversæt
Svar fra overnatningssted: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們遺憾地看到此次體驗未能達到您的期望!由於前台工作人員服務缺陷給您帶來的不愉悦感受,我們深表歉意!酒店致力於為賓客提供熱情、高效的服務,為此,我們非常重視您的反饋!前廳部負責人將調查該事件,團隊成員也將持續不斷地提升,竭盡全力為賓客打造無憂無慮的整體入住體驗。再次感謝您的下榻,期待您的下一次光臨!
Anonym bruger
Fairmont-værelse med kingsize-seng
Overnattede i jun. 2024
Solorejsende
15 anmeldelse
10.0/10
Enestående
Slået op den 11. okt. 2024
Great Hotel
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read that you have enjoyed satisfying experience. Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you pleasant time with us. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future.
Anonym bruger
Fairmont-værelse med kingsize-seng
Overnattede i feb. 2025
Forretningsrejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 16. mar. 2025
👍zan
Oversæt
Svar fra overnatningssted: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗。希望我們貼心的服務、齊全的配置,以及舒適的環境為您打造了愉悦的入住時光。再次感謝您的下榻,我們誠摯期待您的下一次光臨。
Gæstebruger
Deluxe Værelse (2 dobbeltsenge)
Overnattede i nov. 2022
Rejs med venner
3 anmeldelse
10.0/10
Enestående
Slået op den 3. jan. 2023
Great stay as always! Friendly staff, great breakfast, clean room.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read that you have enjoyed the exquisite breakfast and cozy room. Your kind recognition on hotel service has been shared with team members to support their ongoing passion for excellence on our daily offering. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!
Darren Ryan
Deluxe-værelse med queensize-seng
Overnattede i jun. 2022
Par
1 anmeldelse
7.0/10
Slået op den 3. aug. 2022
It's a beautiful hotel, service was great. Staff wad very friendly Only issue was that we had to check out around 1am after experiencing a rather intense allergic reaction to the dust in the room.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read your kind recognition on hotel service, which has been shared with team members to support our ongoing passion for excellence on daily offerings. Meanwhile Housekeeping team is keep enhancing room deep cleanliness to ensure our guests reassuring and cozy stay experience. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!
Gæstebruger
Deluxe Værelse (2 dobbeltsenge)
Overnattede i jun. 2023
Solorejsende
8 anmeldelse
10.0/10
Enestående
Slået op den 30. aug. 2023
Cherry
Oversæt
Svar fra overnatningssted: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗。希望我們貼心的服務、齊全的配置,以及舒適的環境為您打造了愉悦的入住時光。再次感謝您的下榻,我們誠摯期待您的下一次光臨!
Gæstebruger
Suite med 1 soveværelse
Overnattede i jun. 2022
Forretningsrejsende
5 anmeldelse
10.0/10
Enestående
Slået op den 9. sep. 2022
Very good
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you a pleasant stay with us! Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!
Huakaiwusheng07
Fairmont Gold King Size seng værelse
Overnattede i feb. 2025
Par
13 anmeldelse
10.0/10
Enestående
Slået op den 16. mar. 2025
老公過生日,今年選擇入住棕櫚泉費爾蒙酒店。完全沒想到驚喜連連:入住時,前台直接給升級為行政套房,房間大,設施齊全,視野效果一流;房間衞生狀況極為整潔,水龍頭上一點水漬都沒有;金尊酒廊的飲食以及服務都非常精緻,讓人可以待一整天;早餐食品分區科學,中西式美食讓人大飽口福,服務員和廚師都訓練有素,既專業又極有禮貌;游泳池雖不大,但水質好,水温很合適,讓人遊得很舒服。 尤其是在金尊酒廊晚餐時,得到了很好的照顧,Jeanne和Danna兩個妹妹有求必應,細心詢問口感、滿意度,提供了需要的一切食物。由於就餐時鄰桌有兩個小孩子在哭鬧,她們還專門向我們表達了歉意,其實這完全不是她們的責任。兩個妹妹太有心了! 已告知在國外的兒子,明年回國一定要來好好體驗貴酒店的美好。
Oversæt
6/18
Svar fra overnatningssted: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗,並給予Jeanne, Danna服務工作的認可。位於酒店31層的金尊酒廊為入住金尊客房的賓客提供專屬的禮賓服務、下午茶及歡樂時光,賓客可在盡享貼心服務,以及精緻美食的同時,盡享都市美景,希望您度過了愉悦的入住時光。再次感謝您的下榻,我們誠摯期待您的下一次光臨。
Eagen.
Deluxe Værelse (2 dobbeltsenge)
Overnattede i apr. 2025
Andet
2 anmeldelse
10.0/10
Enestående
Slået op den 6. maj 2025
非常棒的入住體驗。 因為要跟女朋友表白嘛,提前跟酒店作了溝通,酒店也是很細心熱情幫忙安排,感謝Selina和iris幫忙佈置房間。 視野非常開闊,正對天府大道中軸線。很大氣! 以後來成都還會光顧成都費爾蒙,我那遠在成都的家~
Oversæt
Svar fra overnatningssted: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的入住,並給予Selina, IrIis服務工作的認可。團隊成員將持續不斷地為賓客提供熱情、貼心的個性化服務,打造獨具費爾蒙回憶的體驗。再次感謝您的下榻,我們誠摯期待您的下一次光臨。