Holiday Inn Express Chengdu East anmeldelser

Svar fra overnatningssted: Dear guest, thank you for staying at our hotel. Thank you so much for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the front desk staff's lack of knowledge about places to eat after midnight.In the future, we will also compile a detailed list of nearby late night dining establishments based on guest needs to provide convenience for guests checking in.We truly value your input and hope that you'll give us another chance to serve you better. If there's anything else we can do to make your future stays more comfortable and enjoyable, please don't hesitate to let us know.We sincerely hope to welcome you back soon, and we will do our best to make your next visit even more memorable.Best regards,IHG Social Listening Team

Svar fra overnatningssted: Dear guest, thank you for your stay! Your satisfaction is the highest level of our enthusiastic service. We will do our best to provide you with excellent service, comfortable atmosphere, and peace of mind in our hotel. Thank you for your valuable feedback. We are constantly striving to improve our breakfast offerings. Increasing the variety of hot dishes, especially with more vegetable - based options, is indeed on our agenda. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team

Svar fra overnatningssted: Dear guest, welcome to our hotel. We have always strived to provide excellent service in every detail, just to make our guests on their journey more convenient. Our hotel features warm and comfortable guest rooms, simple and stylish decoration, clean and tidy hygiene, a wide variety of Chinese and Western style breakfast options, and cost-effective services. Thank you for your affirmation of the hotel's location selection. We will also provide feedback to the management team regarding the issue with the lobby lighting. Meanwhile, regarding the issue of guest room slippers that you mentioned, we believe there has been some misunderstanding. If you have any questions during your stay, please feel free to contact us at any time and we will definitely resolve them properly.Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team

Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to write a fantastic review and giving us a perfect score, we are so pleased that you were so pleased with our hotel's room facilities and the fantastic customer service we provide. We work hard to give all our guests a memorable experience and it is always nice to hear that we have done so. We look forward to seeing you again on your next visit. IHG Social Listening Team

Svar fra overnatningssted: Dear guest！Welcome to Holiday Inn Express Chengdu East. The hotel is located at 329 Yeshu Street, Jinjiang District, within walking distance to the Second Hospital of West China Hospital. It is adjacent to Sanshenghua Township and is a great place for you to relax and unwind. It only takes 20 minutes by car to reach the city center area. The driving distance from Shuangliu International Airport is 24 kilometers, and Chengdu East Station is about 9 kilometers. The well connected transportation network makes travel incredibly easy. We have enthusiastic service, warm and comfortable guest rooms, clean and refreshing hygiene, and always provide appropriate service for every guest. We also provide guests with free parking, self-service laundry facilities, and free luggage storage services, allowing you to rest comfortably and travel easily. We will continue to strive to provide high-quality service to our customers. We look forward to meeting you again and wish you a pleasant journey.IHG Social Listening Team

Svar fra overnatningssted: Dear Guest,We are very sorry for the inconvenience caused by the guarantee fee issue.Information about the guarantee fee is available on the booking page of the platform.The guarantee fee is part of the amount the platform will deduct from your account in order to lock your room in advance, leave the property and return in the same way.If you have any questions please contact the platform and if you need any help we will do our best to assist you. We hope to see you again in the future. Have a great day! IHG Social Listening Team

Svar fra overnatningssted: Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team

Svar fra overnatningssted: 尊敬的客人您好，感謝您的信任和選擇，小智也一定不辜負您的信賴努力為每一位客人奉上身心愉悦的居停體驗！酒店位於成都市錦江區東部，臨近洪河地鐵口，華西醫院第二醫院，毗鄰4A級景區三聖鄉，到達市中心駕車僅需20分鐘。我們擁有120間房型齊全的客房，其中高級房，家庭房以及主題客房頗受青睞，房內有寬敞的陽台，當您閑暇時坐在小智家的陽台上，喝喝茶，欣賞着這優美的風景，呼吸着清新的空氣，特別的舒暢愜意。入住期間，您還可享受暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐、自助洗衣閣等服務。我們會繼續努力，期待您有機會能再次入住我們酒店。祝您事事如意！智選假日賓客關懷團隊

Svar fra overnatningssted: 尊敬的賓客您好，謝謝您入住成都智選假日酒店（華西二院錦江院區店）。寬敞靜謐的客房、齊全的設施配置，希望能讓您在旅居時感受到家的舒適與自在！前台小何和小苟為您升級房間、貼心服務，能獲得您的認可讓他們備受鼓舞！早餐的美味與免費停車場的便捷，更是我們為您旅程增添的暖心細節。未來會繼續以高品質體驗與真誠服務，迎接每一次重逢，期待與您常相伴，祝您旅途愉快！智選假日賓客關懷團隊

Svar fra overnatningssted: 親愛的客人，歡迎入住成都智選假日酒店（華西二院錦江院區店）。感謝您對前台小何小白的稱讚，他們始終將熱情服務作為宗旨，能得到您認可，我們也非常欣慰。補開發票是我們應盡的服務，很開心能夠幫助到您。作為洲際酒店集團旗下的中端精選服務類酒店，温馨舒適的客房，簡約時尚的裝修，乾淨整潔的衞生情況以及高性價比等超值服務都是我們酒店的特色，希望您在酒店住的舒心，愉悦！小智真誠期盼您的再次到訪，祝您旅途愉快！智選假日賓客關懷團隊

Svar fra overnatningssted: 親愛的客人您好，感謝您入住成都東區智選假日酒店。非常抱歉，因為被子和服務方面的問題，給您帶來了不好的入住體驗。關於您提到的被子薄，以及服務人員沒能夠迅速為您提供的問題，我們非常重視。也會在今後的工作中加強對員工的培訓，也感謝您提出的合理化建議，我們會評估可行性。小智再次向您致歉，也感謝您給予我們的真誠反饋。誠邀您有機會再次入住，見證我們的改變。祝您旅途愉快。智選假日賓客關懷團隊

Svar fra overnatningssted: 親愛的客人，歡迎入住成都東區智選假日酒店。感謝您如此細緻且暖心的好評！我們一直致力於為客人打造舒適、便捷的住宿環境，床品的精心挑選，搭配軟硬雙枕，客房內設施的合理設計，衞生的嚴格把控，還有優越的地理位置，都是我們努力的成果，很高興能得到您的認可。小何能以熱情和善的態度為您服務，讓您倍感舒心，更是我們的驕傲。您的滿意是我們前行的動力，期待您再次下榻，願您生活順遂，每天都有好心情！智選假日賓客關懷團隊

Svar fra overnatningssted: 親愛的客人，感謝您入住成都智選假日酒店（華西二院錦江院區店）！作為洲際集團旗下的中端品牌，我們精心準備了合理的空間佈局搭配舒適床品、優質衞浴備品，衹為給您愜意享受。便利的地理位置，臨近醫院、樓下美食雲集。在服務上，我們始終秉持洲際集團的專業理念，員工們都經過系統培訓，無論是前台的熱情接待、快速辦理入住，還是全程對您需求的敏鋭捕捉與貼心迴應，都力求做到盡善盡美。期待您再次光臨，願您生活順心，每天都有好心情！智選假日賓客關懷團隊

Svar fra overnatningssted: 親愛的客人，衷心感謝您對成都東區智選假日酒店的高度認可，我們倍感榮幸。作為洲際酒店集團旗下中端品牌，一直以來我們都努力為客人提供高性價比的環境和服務，酒店擁有清新時尚、温馨舒適的客房，整潔清爽的衞生，熱情滿滿的服務，讓您在遙遠的旅途中依然能感覺到家的温馨。感謝您與我們分享入住體驗，期待在以後的旅途中，小智能與您常相伴，祝您旅途愉快！ 智選假日賓客關懷團隊