Suboman Hotel (Chengdu Zoo Subway Station)

The hotel facilities were fine and clean except for a faint but noticeable cigarette smell. We checked in around 11pm so we made up with it. We picked this hotel because it was not far from the Panda Base and it was indeed convenient to go. There is good street food options around. The breakfast terrace is pretty enjoyable as well although food is average. The main issue is that as foreigners, we used our passports to check in. But then they called our room at 2.30am saying there was a problem with our check in. When I asked if it could wait till morning (since we had checked in a few hours ago already) they said it was not possible. They then came to knock at our door. After a good deal of explanations (in Chinese) which they didn't want to listen, we got back to sleep. But we didnt sleep well as we were distressed by this incident. Apparently the hotel was not well aware of the visa-free policy applying to us. This in itself is understandable but waking us up to check is not acceptable. They should have come to us before we got to sleep.

服務態度好，工作人員都特別有禮貌，價格也便宜，房間寬敞舒適，衞生做的乾乾淨淨，酒店也免費停車，我們本來衹打算住一天，後面覺得真的性價比很高，又繼續住啦～

出門一樓就是小吃街，很方便，周邊還有夜市，成都生活真是很舒服。酒店設施齊全，衞生乾淨整潔，尤其這張大床睡着很舒服，房間給我升級了，給點贊，服務人員素質高態度好，有自己的停車場，方便快捷