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Placering4.7
Faciliteter4.7
Service4.7
Renlighed4.7
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Shen Xiu Ying
Gæsteværelse1
Overnattede i jan. 2025
Solorejsende
4 anmeldelse
3.2/5
Slået op den 9. feb. 2025
I don’t like to leave bad reviews, but honestly the cleanliness is little to be desired for… I changed the first room as there was dirty stuff on the floor and the room also had a terrible smell. The second room was not that much better - there was a big hair on the tea cup, which was still there even after the cleaners came in the next day (meaning, they obviously don’t clean everything…). There was also a dirty cleaning rag just left on the bathroom vanity by the cleaners which was very strange. The walls are also paper thin - so you can hear your neighbours very clearly. Positives were that the staff at the front desk were generally nice and helpful. The staff in the kitchen were also generally nice. I’m sorry to not leave the best review, but just being honest, and I hope that they can improve on the above mentioned aspects.
Oversæt
Svar fra overnatningssted: 尊敬的客官,您好!首先,衷心感謝您選擇入住我們酒店,並抽出寶貴時間向我們反饋您的入住體驗。我們非常重視您的意見,並對您在入住期間遇到的種種不便深感歉意。您的反饋對我們來説極為寶貴,它幫助我們識別問題並持續改進服務質量。關於您提到的房間清潔問題,我們對此表示誠摯的歉意。我們已經與清潔團隊進行了緊急會議,強調了清潔標準的重要性,並重新審視了我們的清潔流程,以確保每個角落都能達到我們的高標準。對於您遇到的茶杯和抹布問題,我們已經對相關員工進行了再培訓,並實施了更加嚴格的檢查制度。至於房間的隔音問題,我們正在考慮採取額外的隔音措施,以減少噪音幹擾,確保賓客能夠享受到寧靜的休息環境。我們很高興聽到您對我們前台和廚房工作人員的正面評價,這無疑是對他們辛勤工作的肯定。我們會將您的讚揚傳達給他們,以激勵他們繼續保持高水平的服務。再次感謝您的反饋,祝您生活愉快!
Jjtheripper
Karala dobbeltseng værelse
Overnattede i feb. 2025
Forretningsrejsende
13 anmeldelse
4.0/5
Meget god
Slået op den 6. mar. 2025
Location location locations. The best capsule hotel I ever stay in
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our prime location and had a great experience staying at our capsule hotel. Your kind words truly mean a lot to us, and we are honored to be recognized as the best capsule hotel you’ve ever stayed in. We strive to provide a unique and comfortable experience for all our guests, and your satisfaction is our greatest reward. We look forward to welcoming you back on your next visit and hope to continue exceeding your expectations!
Lee Wei Lun
Gæsteværelse1
Overnattede i dec. 2024
Par
66 anmeldelse
5.0/5
Enestående
Slået op den 5. jan. 2025
Not too bad location. About 15 mins walk to kuan zai street. Quite a bit of walking distance to mrt. 50+ km to tianfu airport. Taking didi to airport from hotel will get u some drivers requesting more than the amount indicated, eg rmb 200 for trip to airport. However, hotel room size is good. Toilet is good. I love the hotel. Breakfast is also quite good. Never tried the free afternoon food, but I believe it is good too because the hotel experience is good.service is also on point. Staffs are very helpful and friendly. I will very likely stay here again the next time I'm here in chengdu
Oversæt
Svar fra overnatningssted: Dear Officer, hello! Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to your visit again! You are welcome to come back to experience, wish a happy life!
FitfhWiseMonkey
Batuoka 2 enkeltsenge værelse
Overnattede i jan. 2025
Familie
4 anmeldelse
4.5/5
Fantastisk
Slået op den 28. feb. 2025
Nice hotel in a good area, hot spring baths on floor 8
Oversæt
Svar fra overnatningssted: Dear guest: Hello! Thank you so much for choosing to stay with us and share your stay experience! We are very glad to know that you are satisfied with the overall environment and location of the hotel. The bubble soup pool can make the tired body and mind relax. We are committed to providing guests with comfortable and convenient accommodation experience, your recognition is our greatest encouragement! Look forward to your visit again, we will continue to work hard to bring you better service and experience, I wish you a happy life, a smooth journey!
Gæstebruger
Karala dobbeltseng værelse
Overnattede i dec. 2024
Solorejsende
3 anmeldelse
4.2/5
Meget god
Slået op den 21. jan. 2025
Spacious room and clean . Reasonable price with single meal provided per day.
Oversæt
Svar fra overnatningssted: 盡一切努力提供最好最便捷的服務給客官,就想客官住的滿意又舒心呢,温泉美食是絕對真實存在的哦,小店比較實在,一定要保證客官們吃好休息好。謝謝客官的到來,期待您的再次到來哦
Gæstebruger
Gæsteværelse1
Overnattede i sep. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 1. nov. 2024
The hotsprings were very nice and the room was just as in the pictures. However, the smell of tobacco in the hallways was a bit too strong, the robot butler was out of service, and we didn't try the buffet breakfast.
My partner speaks Chinese so I didn't get to experience how do they handle English. It was a good stay.
Oversæt
Svar fra overnatningssted: Dear guest officer, thank you for choosing to stay in the hotel, you can have any questions during your stay at the front desk feedback, we are 24 hours on the line, at any time to serve you.
Mauditore
Yue Xing tatami værelse
Overnattede i sep. 2024
Par
3 anmeldelse
4.5/5
Fantastisk
Slået op den 21. okt. 2024
Overall a very nice hotel. Reception staff is friendly and helpful with everything. Breakfast is also very good , much options to choose from. We only had the afternoon noodles one time but it was yummy. The Japanese hot spring-like experience is located at the very top, not much to say, it's a hot bath but it felt nice after a long day of walking. Location is not super good but a nice walking distance for transportation. Room was just as described on trip.
Only downside was the shower , the wall started coming off when used the other shower head, did not get a heads up so it kind of fell on me. Other than this everything was nice!!
Oversæt
Svar fra overnatningssted: Thank you for your stay and comments. We will take your feedback and do better. Chengdu, a place you don't want to leave, I hope you like Chengdu, more like Blue City Yue Xing Oh
Gæstebruger
Gæsteværelse1
Overnattede i jun. 2024
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 18. jul. 2024
Booked two nights first, then extended for another two nights! Loved it! Chengdu is great!
Oversæt
Svar fra overnatningssted: Thank you for your affirmation of the store, we will continue to work hard to make every guest a perfect journey, looking forward to staying again!
NJY
Karala dobbeltseng værelse
Overnattede i nov. 2024
Par
3 anmeldelse
4.5/5
Fantastisk
Slået op den 22. jan. 2025
Room cleanliness can be more focus as I saw some stain on the coffee table and under the bed is dusty
Other than that evrlerything here is super great, great location too if you ask me as nearby 5min walk is one of the famous street for dinner ( kuixinglou street) and a 15min walk to wide and narrow alley
Oversæt
Svar fra overnatningssted: 謝謝客官的點評,不足之處我們會努力整改,也期待與您的下次相遇,祝您新年快樂,萬事如意
Chuankoon
Batuoka 2 enkeltsenge værelse
Overnattede i nov. 2024
Familie
5 anmeldelse
4.0/5
Meget god
Slået op den 29. dec. 2024
Service was great, people were very warm and friendly. But the room we stayed in had somewhat of a not working well toilet (it kept giving me minor electric shocks when using it) the flush button occasionally doesn’t work and the water pressure in the shower is not that great (quite painful at some places) the food was amazing though, they were very willing to make adjustments to the food if you’re unsatisfied with it. Overall 3/5 🙂↕️🙂↕️🙂↕️
Oversæt
Svar fra overnatningssted: Dear guest, thank you for choosing to stay in this hotel, you have any questions during your stay, please feel free to feedback at the front desk, we are 24 hours online, ready to serve you, for the shortcomings you mentioned, we will also feedback to the relevant departments, timely processing, thank you for your support and understanding, I wish you a happy life
kennycktan
Gæsteværelse1
Overnattede i sep. 2024
Rejs med venner
7 anmeldelse
4.0/5
Meget god
Slået op den 15. okt. 2024
Old hotel but clean. ....
Oversæt
Svar fra overnatningssted: The location is good. They still provide dinner and breakfast and food is so delicious. If i going back to chengdu i will stay again as the room is clean and spacious.
Gæstebruger
Gæsteværelse1
Overnattede i okt. 2024
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 19. nov. 2024
This place was a good location and had amazing breakfast. Staff are friendly and attentive. Hot springs were clean and nice as well
Oversæt
Svar fra overnatningssted: Thank you for your praise! All the staff of the hotel are very happy to see your review, thank you very much for your recognition of us, welcome to come again, I wish you a happy life
Gæstebruger
Gæsteværelse1
Overnattede i mar. 2024
Par
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 23. apr. 2024
Great stay woth chengdu blue city hotel!
Breakfast was more authentic than the International hotel we had stayed be4 in China. Staff were very friendly n helpful! Make our holidays memorable!!!
Oversæt
Svar fra overnatningssted: Let you have a satisfactory stay experience, is our great happiness, we will continue to work hard, continue to refuel. Looking forward to your next visit!
Anonym bruger
Gæsteværelse1
Overnattede i sep. 2024
Rejs med venner
4 anmeldelse
3.5/5
Slået op den 23. dec. 2024
Room cleanliness and design were good. Quite environment. Location is walkable distance to nearby subway but not really suitable for elderly. Receptionist is not very friendly enough. Somehow I felt not so welcome as a guest. Hot spring amenities is not very clean and very dark inside. Only one pond is working and the rest have been shut down. A bit scary to go alone.
Oversæt
Svar fra overnatningssted: Dear guest officer, first of all thank you for choosing the store, we are sorry that in your stay process, some of our details did not meet your expectations, for the shortcomings you mentioned, we will feedback to the relevant departments, timely processing, thank you for your support and understanding, I wish you a happy life ~~
Gæstebruger
Karala dobbeltseng værelse
Overnattede i okt. 2024
Par
7 anmeldelse
5.0/5
Enestående
Slået op den 12. nov. 2024
The hotel is very well located, very good breakfast and the hot springs are amazing!
Oversæt
Svar fra overnatningssted: Thank you for your affirmation of the store, we will continue to work hard to make every guest a perfect journey, looking forward to staying again!