Wenjunlou Courtyard·Food Hotel (Kuanzhai Alley Tonghuimen Subway Station) anmeldelser

The staff at the hotel went above and beyond to ensure our stay was comfortable and memorable. From the warm welcome at check-in to the attentive housekeeping and concierge services, every interaction was professional and friendly. They were prompt to assist with our luggages the moment our car stopped in front of the hotel. Frank the manager and Bel were always ready to assist with a smile. Their attention to detail and genuine care for guests made us feel valued and well taken care of throughout our stay.

The service at Wenjunlou was fantastic, the staff were so friendly and helpful... nothing was too much trouble and they were able to help arrange Opera tickets and a car to Leshan for the day. We ate at the restaurant for dinner both nights; food was delicious and well priced. The hotel is very iconic with the balcony and rooms were clean and comfortable. Location was great and we also enjoyed walking through the Culture park and adjacent Palace. Would happily recommend staying here.

This hotel is amazing! Frank met us the day we arrived and upgraded us to a family room for better comfort and views. He helped me deal with a booking issue for a tour and gave us great advice on where to spend our free time. He even sent fruit to the room on our arrival. The beds were comfortable. The bathroom was great (the heated toilet seat was the best toilet I've ever used lol). The building is a very traditional old style Chinese building set amongst many other similar buildings. The restaurant has great food at great prices, too. There were markets directly across the street. The opera was a 2 minute walk from the hotel. The best hot pot street was 5 minutes walk. And the hutongs (? Traditional street markets) were only a 10 minute, leisurely walk away. I highly recommend this accommodation to anyone and would like to thank Frank for his amazing, above and beyond service.

Hotel look vintage and beatiful Staff are very kind and helpful for tourist Thumbs up for english speaking staff as well

Nice and peaceful place to stay

Hotel staff were really friendly and helpful. They insisted to help us with the luggage even though we could manage on our own. The room was spotlessly clean. Kids toothbrush and disposable slippers are provided which made my children inclusive. Location was walking distance (less than 10 mins) from Tonghuimen station. Special thanks to Joey and Kimberly for making our stay a memorable one.

The hotel is Amazing, traditional style,located in the famous Kuan zhai alley right in front of the Famous sichuan opera house that is one of the best things to see in Chengdu , it's also near the metro and people's park. cleanliness,calmness, free laundry,amazing teahouse and a good restaurant... The manager Frank, and the staff counter Kimberley ，belle ,Zoey and the others are more like a family with their excellent service Their dedication is what makes this place more than just a hotel to help the foreigners overcome the challenges of communication in China. I highly recommend this hotel for every traveller not only foreigners And i will certainly book again in Wenjunloo

This is a small hotel full of Chinese character. It it cozy and quiet with a nice courtyard and terrace. The room was clean and nicely decorated. Great for a relaxing stay. Friendly service and no annoying elevator!

All was very good , We just think that the dining room is Little, when we cannot go outside because of the bad weather Thank you !

Excellent service. The staffs are friendly and really listen to our request. Provide free laundry service which is great for the travelers! Love the location as well.

Super friendly and very helpful, English-speaking staff. Great location next to two nice public parks and very close to downtown Chengdu (2 subway stations or 5-10 min cab / didi). Good breakfast and very good in-house restaurant. A bit noisy during nights due to old building and busy street.

I stayed in this hotel twice over a week. They kindly held my luggage for a couple of days while I visited another area. It was clean and comfortable. Frank, Kimberley, Zoey and the crew were super helpful and made my visit to Chengdu very easy.

Love the location: 5 mins walk to train station, walking distance to kuan Zhai alley, right opposite the 川剧 Good service: helpful counter staff with WeChat support Good food with reasonable price. Breakfast has good varieties too. Note: hotel only have staircase, 4 levels. Request for ground floor if it’s easier for you

We were greeted by very friendly and warm staff upon arrival. This is a hotel we were not sure while booking as we came from a luxury resort. The first night I was planning to move to another one. But wow, what a service and warmth we received. The homey feel Frank and his staff worked hard for has paid it off. The breakfast and dinner was so yummy that we ordered more than we needed! At the time of checking out, we made a decision that we will come back again! Thank you Frank and team! Great work !