Kittitat
23. juli 2024
The hotel staff, particularly Manager Ma, demonstrated exceptional customer service. Due to a strong cigarette odor in my initial room, Manager Ma promptly upgraded my accommodations to ensure a comfortable stay. Despite my early checkout, the hotel staff efficiently assisted me in managing my booking.
The breakfast buffet offers great value at an affordable price of only 18 yuan. Guests can enjoy a variety of Asian cuisine with satisfactory taste.
The hotel provides ample complimentary water in both the rooms and the lobby, eliminating the need for guests to purchase water separately.
The beds are comfortable, offering a choice of firm or soft mattresses to suit individual preferences.
However, there are a few areas where the hotel could improve:
- Some rooms, particularly those without windows, have a persistent cigarette odor due to poor ventilation.
- There are stains on the sofa in the room.
- The floor is not thoroughly cleaned, resulting in a slightly sticky sensation when walking.
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