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Bekræftede anmeldelser
Placering9.5
Faciliteter9.5
Service9.8
Renlighed9.7
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Negative anmeldelser(2)
Hansie6
Totoro Adventure Double Room
Overnattede i mar. 2025
Par
9 anmeldelse
9.5/10
Vidunderligt
Slået op den 20. apr. 2025
Very good room. Bed was soft and clean. Shower was great.
There is no smell in the room.
Location is close to the monestary, so there are cozy streets nearby and a lot of food options.
The metro line is a 10 minute walk.
The bad: The hotel is on the 11th floor without any real guidance on how to get there. If you ask around people will help. I think that is the only downside :)
Oversæt
Svar fra overnatningssted: Thank you very much for choosing to stay at the Dragon Cat Hotel. On the day of your stay, the sign was being installed and has now been completed. We welcome your return.
Camilla12
Spirited Away King Room
Overnattede i apr. 2025
Solorejsende
8 anmeldelse
5.0/10
Slået op den 17. maj 2025
This hotel is new but the room I was given (1332) was not at its best. It is small and the ceiling is a bit low. There was a strong smell of mold close to bed’s headboard. Same issue with room 1333 and for this reason I’ve asked to change room. Unfortunately there is no fan inside the bathroom/shower area so it is always wet. The room was not clean: I found hair, dust and crumbs on the floor. The hotel is far from Wenshu metro station (12 minutes) and also from the nearest bus stop (8 minutes). The guys at the front desk are super nice :)
Oversæt
Svar fra overnatningssted: The hotel attaches great importance to the issue you raised on the platform. Based on the issues you raised, the hotel has completed the processing one after another and communicated with you about the results of the problem handling. You have also affirmed the speed and method of the hotel's handling. We sincerely welcome your visit again.
Svar fra overnatningssted: 如果酒店房間真的如親説的那樣哪裡都是問題,那為什麼還會帶朋友再來入住呢?對於客人提到得問題酒店十分重視,馬上組織員工實地檢查,並且也對其他房間進行了檢查,1:酒店員工對所有房間都有進行殺菌消毒,可能會有些灰塵但肯定不會像親説的那樣邊邊角角都是灰塵,2:酒店服務員做完衞生會進行房間檢查,並且在下班前也會有衞生複查,親當時沒有反應,所以也有可能是親掉落下來的頭髮,3:房間的燈設計為暖色調的燈光,為的是可以更好的打卡拍照,3:親預訂的入住房型,如果親覺得不合適,可以提出換房間或換房型,也沒必要這樣把酒店説的一無是處吧,4:門鎖的問題,酒店所有房間的門鎖設計和家庭用的門鎖設計理念不一樣,酒店門鎖設計的理念是如果房間內發生有突**況,在門內能快速打開房門。所以也不是像親説的那樣門鎖有問題。